Veterinary Receptionist - Ludington, MI

Vetcor; Ludington (MI); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

401(k) matching

Tuition Support Program (full-time)

Referral bonus program

Health Insurance (full-time only)

Paid Time Off

Employee discounts

Job summary

Country Veterinary Clinic is seeking an experienced Veterinary Receptionist to join our front desk team in a full-time role. The position offers roughly 30 hours per week with weekends off, and compensation based on experience.

We emphasize compassionate client service and teamwork in a supportive clinic environment. Ideal candidates bring a customer service background, love of animals, and the ability to multitask while maintaining professionalism.

Qualifications

• Customer service background with a passion for animals.
• Ability to manage multiple tasks in a fast-paced front desk setting.
• Strong communication and interpersonal skills.

Responsibilities

• Greet clients and patients warmly and create a positive first impression.
• Maintain a professional attitude and assist clients throughout their visit.
• Answer multiple phone lines and coordinate with team via email and text.
• Schedule appointments, process payments, and manage daily workflow for a multi-doctor practice.
• Maintain accurate client and patient records.
• Keep reception area welcoming, clean, and comfortable.
• Coordinate with doctors and staff to ensure smooth patient flow.

Skills

Customer service

Teamwork

Communication

Job description

Who We Are

• Role: Experienced Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience

Position Details

• Role: Experienced Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: Approximately 30 hours/week. Weekends OFF!

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays, and an Employee Assistance Program

Country Veterinary Clinic is looking to add a full-time Veterinary Receptionist to our front desk team. We are looking for someone who is passionate about patient care, providing great client service, and who enjoys working with a team in a positive work environment. This role plays an important part in our community's reputation and in supporting our clients and patients by providing great customer service. A love of animals and a customer service background is a great fit for this position. If you enjoy working in a fast-paced environment where teamwork and kindness matter, then you will fit right in!

Why Our Veterinary Receptionists Love Country Veterinary Clinic

• Scheduling to encourage a proper work-life balance
• Opportunities to learn and grow
• Coworkers committed to your success
• A clinic culture where you can be your awesome self

What You’ll Do

• Greet clients and patients warmly and create a positive first impression
• Maintain a professional attitude every day
• Manage multiple phone lines and communicate with clients via email and text throughout the day
• Schedule appointments, process payments, and manage daily workflow for a multi-doctor practice
• Maintain accurate client and patient records
• Ensure that the reception area is welcoming, clean, and comfortable for clients.
• Communicate and coordinate with doctors and support staff to maintain smooth patient flow

What Our Veterinary Receptionists Bring

• A positive attitude and respect for others
• Dedication to being your best
• Willingness to ask for help
• Empathy for our clients, team members, and yourself
• Strong customer service skills
• Ability to multitask and stay calm in a fast-paced environment

Benefits You Can’t Beat

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, inclusion, and belonging are core values at Country Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.