Veterinary Receptionist — Compassionate Front Desk Wellness

Eastside Animal Hospital, LLC; Spartanburg, Northern (SC, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Eastside Animal Hospital, LLC in Spartanburg, SC is seeking a friendly receptionist to be the Director of First Impressions. You will greet clients, answer phones, and help coordinate appointments while delivering compassionate care.

You will manage medical records and payments, support care coordination, and educate clients on preventative services to ensure excellent patient outcomes. Join a team that values inclusivity and ongoing learning at a walk-in facility with extended weekday hours.

Qualifications

• Excellent customer service and communication skills.
• Ability to manage multiple tasks in a busy front desk.
• Experience with veterinary software is preferred.
• Flexibility to work weekends and holidays.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication skills

Organizational skills

Teamwork

Tools

Veterinary software

Job description

Eastside Animal Hospital, LLC in Spartanburg, SC is seeking a friendly receptionist to be the Director of First Impressions. You will greet clients, answer phones, and help coordinate appointments while delivering compassionate care.

You will manage medical records and payments, support care coordination, and educate clients on preventative services to ensure excellent patient outcomes. Join a team that values inclusivity and ongoing learning at a walk-in facility with extended weekday hours.