Veterinary Receptionist: Front Desk & Wellness Advocate

Dutch Fork Animal Hospital; Ballentine (SC); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Discounted veterinary care

Teladoc access

Job summary

Dutch Fork Animal Hospital in Irmo, SC is seeking a friendly receptionist to join our team of seven DVMs. You will manage a multi-line phone system, greet clients, and coordinate appointments while upholding compassionate care.

This role emphasizes accurate medical records, smooth billing, wellness education, and a calming presence for clients. We offer comprehensive benefits and opportunities for growth within Mission Pet Health.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Ensure seamless care coordination: maintain medical records, manage appointments, and handle transactions.
• Advocate for pet health: educate clients on preventative care and hospital services.
• Be a calming presence for clients, treating each pet like your own.

Skills

Customer service

Communication

Organizational skills

Team player

Veterinary software experience

Tools

Veterinary software

Job description

Dutch Fork Animal Hospital in Irmo, SC is seeking a friendly receptionist to join our team of seven DVMs. You will manage a multi-line phone system, greet clients, and coordinate appointments while upholding compassionate care.

This role emphasizes accurate medical records, smooth billing, wellness education, and a calming presence for clients. We offer comprehensive benefits and opportunities for growth within Mission Pet Health.