Veterinary Receptionist — Compassionate Front Desk Lead

Richmond Valley Veterinary Practice; New York (NY); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Life insurance

Disability insurance

Employee Assistance Program

Teladoc access

Discount platform

Pet care discount

Job summary

Richmond Valley Veterinary Practice is seeking an experienced Veterinary Receptionist to join our busy, small-animal hospital in Staten Island. You will manage phones, greet clients, handle appointments, and process payments while maintaining accurate records.

Prior veterinary office experience is required, with a flexible schedule including some weekends and holidays. We emphasize compassionate care, teamwork, and professional development within a supportive network.

Qualifications

• Experience in the veterinary field is required.
• Flexible schedule, including some weekends and holidays.
• Exceptional client relations skills and ability to multitask.
• Self-motivated, dependable, and a team player.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients.
• Ensure seamless care coordination by maintaining medical records and schedules.
• Handle financial transactions and keep the hospital running smoothly.
• Educate clients on preventative care and hospital services.

Skills

Customer service

Communication

Multitasking

Team player

Veterinary software

Flexible schedule

Tools

Veterinary software

Job description

Richmond Valley Veterinary Practice is seeking an experienced Veterinary Receptionist to join our busy, small-animal hospital in Staten Island. You will manage phones, greet clients, handle appointments, and process payments while maintaining accurate records.

Prior veterinary office experience is required, with a flexible schedule including some weekends and holidays. We emphasize compassionate care, teamwork, and professional development within a supportive network.