Veterinary Receptionist: Compassionate Client Care & Scheduling

Mission Pet Health; Irmo (SC); On-site; USD 17,000 - 25,000; Full time

Job summary

Well Pets Veterinary Clinic in Irmo, SC is seeking a Receptionist to join our AAHA Accredited team. You will manage a multi-line phone system, greet clients, and ensure smooth patient flow in a high-quality medical setting.

This role emphasizes compassionate care, precise records, appointment scheduling, and handling financial transactions. Veterinary software experience is preferred; weekend/holiday availability is required.

Qualifications

• Passion for providing excellent customer service.
• Exceptional communication skills in a fast-paced environment.
• Strong organizational abilities and multitasking under pressure.
• Collaborative, team-first mindset with the ability to work independently when needed.
• Experience with veterinary software is preferred; weekend/holiday availability required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care in every interaction.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure top patient outcomes.
• Embody Compassion and Empathy: provide a calming presence for clients and treat each pet with care.

Skills

Customer service

Communication skills

Organization

Teamwork

Flexibility with weekends/holidays

Tools

Veterinary software

Job description

Well Pets Veterinary Clinic in Irmo, SC is seeking a Receptionist to join our AAHA Accredited team. You will manage a multi-line phone system, greet clients, and ensure smooth patient flow in a high-quality medical setting.

This role emphasizes compassionate care, precise records, appointment scheduling, and handling financial transactions. Veterinary software experience is preferred; weekend/holiday availability is required.