Veterinary Receptionist Part Time

Mission Pet Health; Irmo (SC); On-site; USD 17,000 - 25,000; Full time

Job summary

Well Pets Veterinary Clinic in Irmo, SC is seeking a Receptionist to join our AAHA Accredited team. You will manage a multi-line phone system, greet clients, and ensure smooth patient flow in a high-quality medical setting.

This role emphasizes compassionate care, precise records, appointment scheduling, and handling financial transactions. Veterinary software experience is preferred; weekend/holiday availability is required.

Qualifications

• Passion for providing excellent customer service.
• Exceptional communication skills in a fast-paced environment.
• Strong organizational abilities and multitasking under pressure.
• Collaborative, team-first mindset with the ability to work independently when needed.
• Experience with veterinary software is preferred; weekend/holiday availability required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care in every interaction.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure top patient outcomes.
• Embody Compassion and Empathy: provide a calming presence for clients and treat each pet with care.

Skills

Customer service

Communication skills

Organization

Teamwork

Flexibility with weekends/holidays

Tools

Veterinary software

Job description

When you join Well Pets Veterinary Clinic and After Hours Urgent Care, you are committing to a standard of excellence recognized across the industry. We are proud to be an AAHA Accredited small animal practice, reflecting our commitment to the highest quality medical standards in every interaction. Our community deeply trusts the quality of care provided here, evidenced by our excellent 4.6-star Google rating. This is an exciting opportunity for you to contribute your skills to a respected practice that prioritizes both comprehensive wellness and critical urgent care services in Irmo, South Carolina. Well Pets is committed to helping all of our teammates do their best work. Although we are deeply rooted in Irmo, we are part of a larger network that provides robust support aimed at helping you succeed professionally. We believe in investing in your future, offering programs designed to help you achieve your specific career goals, whether that means becoming a credentialed technician, advancing into a leadership position, or taking on new medical responsibilities. You will find a culture here focused squarely on education and professional growth for all teammates. The quality of medicine you will practice here is dynamic and high-level. As an AAHA accredited small animal practice offering both standard wellness care and specialized After Hours Urgent Care, you will handle a diverse and rewarding medical case load daily. To ensure exceptional patient outcomes, our affiliation means that you have immediate access to internal specialty consultations, allowing you to collaborate with experts across various fields when needed. This comprehensive support structure ensures you are empowered to deliver sophisticated diagnostic and treatment plans for every patient who walks through our doors. Irmo, SC offers the perfect blend of a relaxed, suburban atmosphere and convenient access to the best of South Carolina living. Located just northwest of Columbia, Irmo provides a comfortable setting to live and practice medicine, known for its pleasant neighborhoods and proximity to outdoor recreation, including nearby Lake Murray. This community-focused area is ideal if you are looking for a welcoming environment where you can build lasting professional relationships and achieve a great quality of life outside of the clinic.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.