Veterinary Receptionist — Compassionate Care & Growth

Manchaca-Village-Veterinary-Care; Austin (TX); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement

Teladoc access

Discounted pet care

Job summary

Manchaca Village Veterinary Care in Austin, Texas is seeking a receptionist to join our growing team. You will be the first point of contact, manage a multi-line phone system, schedule appointments, and help clients with a compassionate, client-focused approach.

This role supports the hospital’s mission of exceptional, collaborative patient care. As part of Mission Pet Health, you gain stability within a larger network with professional growth opportunities, AVMA‑accredited programs, and

Qualifications

• A passion for providing excellent customer service.
• Exceptional communication skills with calm, clear interactions.
• Strong organizational skills for fast-paced environments.
• Collaborative, team-first mindset and independent work ability.
• Experience with veterinary software preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, handle transactions.
• Advocate for Pet Health: educate clients on preventive care and hospital services.
• Embody Compassion and Empathy: provide a calming presence to clients and pets.

Skills

Customer service

Communication

Organization

Team player

Vet software experience

Flex schedule

Tools

Vet software

Job description

Manchaca Village Veterinary Care in Austin, Texas is seeking a receptionist to join our growing team. You will be the first point of contact, manage a multi-line phone system, schedule appointments, and help clients with a compassionate, client-focused approach.

This role supports the hospital’s mission of exceptional, collaborative patient care. As part of Mission Pet Health, you gain stability within a larger network with professional growth opportunities, AVMA‑accredited programs, and