Veterinary Receptionist — Growth, Benefits, Team‑First Culture

North Austin Animal Hospital; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance

Paid parental leave

PTO

Job summary

North Austin Animal Hospital is seeking an experienced Veterinary Receptionist to join our busy team. You’ll be the friendly first point of contact, coordinating appointments, answering questions, and ensuring a smooth client experience across every visit.

We offer competitive pay based on experience, a strong benefits package, and opportunities for growth. Join a supportive team that values collaboration, compassion, and exceptional patient care.

Qualifications

• Previous veterinary reception or veterinary client-service experience.
• Excellent verbal and written communication skills.
• Strong customer-service and interpersonal skills.
• Ability to prioritize effectively in a busy veterinary environment.

Responsibilities

• Welcome clients and patients with warmth, professionalism, and compassion.
• Answer incoming phone calls and respond to client questions.
• Schedule and coordinate veterinary appointments.
• Check clients and patients in and out efficiently.
• Process payments and assist with client transactions.
• Help clients understand hospital services, recommendations, and next steps.

Skills

Veterinary reception experience

Exceptional client service

Communication skills

Organizational skills

Multitasking

Team player

Job description

North Austin Animal Hospital is seeking an experienced Veterinary Receptionist to join our busy team. You’ll be the friendly first point of contact, coordinating appointments, answering questions, and ensuring a smooth client experience across every visit.

We offer competitive pay based on experience, a strong benefits package, and opportunities for growth. Join a supportive team that values collaboration, compassion, and exceptional patient care.