Veterinary Receptionist: Compassionate Front Desk Pro

Augusta Ranch Animal Hospital; Mesa (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401k retirement plan

Life & Disability insurance

Educational assistance (AVMA programs)

Teladoc 24/7 access

Pet care discounts

Job summary

Augusta Ranch Animal Hospital in Mesa, AZ seeks a friendly Receptionist to be the first contact for clients and patients. You will manage multi-line calls, schedule appointments, handle payments, and maintain accurate records with compassion.

Join Mission Pet Health network with benefits like medical, dental, vision coverage, 401k, educational assistance for AVMA programs, Teladoc access, pet care discounts, and a supportive culture that values collaboration.

Qualifications

• Passion for delivering excellent customer service.
• Exceptional communication skills in stressful situations.
• Strong organizational abilities and multitasking in a fast-paced environment.
• Collaborative mindset and ability to work independently when needed.
• Experience with veterinary software is preferred; flexibility to work weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, schedule appointments, handle payments.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: provide a calm, respectful presence for clients and pets.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software experience

Flexible schedule

Tools

Veterinary software

Job description

Augusta Ranch Animal Hospital in Mesa, AZ seeks a friendly Receptionist to be the first contact for clients and patients. You will manage multi-line calls, schedule appointments, handle payments, and maintain accurate records with compassion.

Join Mission Pet Health network with benefits like medical, dental, vision coverage, 401k, educational assistance for AVMA programs, Teladoc access, pet care discounts, and a supportive culture that values collaboration.