Veterinary Receptionist / Client Service Representative

Western Veterinary Partners; Henderson (NV); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

Legacy Animal Hospital in Las Vegas area is seeking a friendly Veterinary Receptionist / Client Service Representative to greet clients, schedule appointments, manage phones, and guide clients on services offered. You will be the welcoming face, delivering compassionate service while ensuring smooth daily operations and patient flow.

The ideal candidate is detail-oriented, highly organized, and capable of handling a fast-paced front desk, with strong communication skills and a team-first

Qualifications

• Front-desk or receptionist experience in a veterinary setting preferred.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.

Responsibilities

• Greet clients and manage a multi-line phone system.
• Schedule appointments and coordinate daily calendars.
• Process transactions and maintain accurate financial records.
• Provide clients with information about services and hospital policies.
• Support clients and team with patient flow in a fast-paced environment.

Skills

Multi-line phone handling

Vet practice software

Verbal and written communication

Organization and time management

Appointment scheduling

Cash handling and records

Team collaboration

Calm under pressure

Tools

Vet practice management software

Job description

Veterinary Receptionist / Client Service Representative

Legacy Animal Hospital is seeking an outgoingClient Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

• Compensation: $ 18 - $19 per hour, for each hour worked
• This is a full-time position with a 4/10 schedule and availability needed Monday, Wednesday, Thursday and Friday.

Full-time Benefits Package*:

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k with company match
• Paid time off in accordance with site policy and applicable law

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills:
  • Ability to manage a multi-line phone system while assisting in-person clients
  • Experience working with veterinary practice management softwarepreferred
  • Exceptional verbal and written communication skills
  • Strong organizational and time management skills
  • Experience scheduling appointments and coordinating calendars preferred
  • Ability to accurately process payments and maintain financial records
  • Positive attitude and willingness to collaborate with a team
  • Ability to remain calm, professional and solution-oriented during busy periods

Why choose Legacy Animal Hospital?

Legacy Animal Hospital is a well-established, full-service small animal practice serving Las Vegas, Henderson, and the surrounding communities for more than 50 years. Our team includes two veterinarians, two LVTs, and a dedicated support staff who provide comprehensive care for dogs and cats in a fast-paced, collaborative environment. Services include wellness and preventive care, urgent care, soft tissue surgery, dentistry, geriatric medicine, pain management, and laser therapy. Our modern facility is equipped with digital radiography, in-house laboratory diagnostics, a dedicated surgical suite, and digital dental radiography, allowing our team to provide a broad range of medical and surgical care in-house.

Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact [e-mail]. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.

Voluntary Self-Identification

As an equal opportunity employer, we invite applicants to voluntarily self-identify demographic information for compliance and reporting purposes. Completion of this form is entirely voluntary and refusal to provide this information will not subject you to any adverse treatment.

Any information provided will be kept confidential and maintained in accordance with applicable laws and regulations. This information will not be used in making hiring decisions.

We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.