Veterinary Receptionist & Client Care Coordinator

Old Mill Veterinary Hospital, L.L.C.; Leesburg (VA); On-site; USD 22,041 - 33,062; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Employee Assistance Program (EAP)

Discounted pet care

Teladoc access

Job summary

Old Mill Veterinary Hospital, located in Leesburg, Virginia, seeks a friendly receptionist to join our AAHA Accredited small animal team. You will manage a multi-line phone system, greet clients with warmth, and help coordinate care with accurate medical records and smooth appointment scheduling.

We offer competitive compensation and benefits, including medical, dental, vision, 401k, and an Employee Assistance Program, plus growth opportunities within a nationwide veterinary network.

Qualifications

• Be the Director of First Impressions: greet clients and manage interactions with compassion.
• Maintain accurate medical records and coordinate appointment schedules.
• Handle financial transactions and ensure smooth hospital operations.
• Flexibility to work weekends/holidays as required.

Responsibilities

• Answer multi-line phone system and greet clients.
• Coordinate appointments and maintain records with attention to detail.
• Educate clients on preventive care and hospital services.
• Support a collaborative team environment and compassionate care.

Skills

Customer service

Communication

Organizational skills

Vet software experience

Education

High school diploma

Tools

Vet software (PIMS)

Job description

Old Mill Veterinary Hospital, located in Leesburg, Virginia, seeks a friendly receptionist to join our AAHA Accredited small animal team. You will manage a multi-line phone system, greet clients with warmth, and help coordinate care with accurate medical records and smooth appointment scheduling.

We offer competitive compensation and benefits, including medical, dental, vision, 401k, and an Employee Assistance Program, plus growth opportunities within a nationwide veterinary network.