Veterinary Receptionist & Client Care Champion

Alma Animal Hospital, LLC; Allen (TX); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k retirement plan

Life Insurance

Disability coverage

Pet care discount

Teladoc access

Employee Assistance Program (EAP)

Job summary

Alma Animal Hospital, LLC in Allen, TX is seeking a Receptionist to join our caring team. You will manage a multi-line phone system, greet clients warmly, coordinate appointments, and process payments, ensuring smooth daily operations in a busy veterinary clinic.

The ideal candidate loves animals, communicates well, and can handle a fast-paced environment. Experience with veterinary software is a plus, with some weekends and holidays expected.

Qualifications

• Passion for providing excellent customer service and love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Communication skills

Organizational skills

Team player

Vet software experience

Flexible schedule

Tools

Veterinary software

Job description

Alma Animal Hospital, LLC in Allen, TX is seeking a Receptionist to join our caring team. You will manage a multi-line phone system, greet clients warmly, coordinate appointments, and process payments, ensuring smooth daily operations in a busy veterinary clinic.

The ideal candidate loves animals, communicates well, and can handle a fast-paced environment. Experience with veterinary software is a plus, with some weekends and holidays expected.