Pet Care Front Desk & Care Coordinator

Livewell Animal Hospital, LLC; Bothell (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement options

Employee Assistance Program (EAP)

Job summary

Mission Pet Health is seeking a friendly receptionist to be the frontline of our veterinary practice. You will answer phones, greet clients, and coordinate appointments while maintaining accurate records and supporting financial transactions.

You’ll play a role in educating clients on preventive care and services to ensure every pet receives excellent care. With a focus on compassionate service, you’ll join a network-backed team offering robust benefits, professional development, and

Qualifications

• A passion for providing excellent customer service.
• Exceptional communication skills in stressful situations.
• Strong organizational skills to multitask in a fast-paced environment.
• Collaborative, team-first mindset with ability to work independently.

Responsibilities

• Manage a multi-line phone system and greet clients warmly.
• Maintain accurate medical records and manage appointment schedules.
• Process financial transactions and ensure smooth hospital operations.
• Educate clients on preventative care and hospital services.

Skills

Customer service

Communication

Organizational skills

Teamwork

Multitasking

Tools

Veterinary software

Job description

Mission Pet Health is seeking a friendly receptionist to be the frontline of our veterinary practice. You will answer phones, greet clients, and coordinate appointments while maintaining accurate records and supporting financial transactions.

You’ll play a role in educating clients on preventive care and services to ensure every pet receives excellent care. With a focus on compassionate service, you’ll join a network-backed team offering robust benefits, professional development, and