Veterinary Receptionist — Calm, Caring Front Desk Pro

Pure Paws Veterinary Care; New York (NY); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401(k) plan

Employee pet discount

Job summary

Pure Paws Veterinary Care in Clinton Hill is looking for a Veterinary Receptionist to be the primary contact for clients and their pets. This vital position requires experience in front desk operations and a commitment to providing high-quality customer service. The role involves greeting clients, managing appointments, and maintaining records with accuracy and care.

The ideal candidate has at least 2 years of veterinary receptionist experience, proficiency in practice management software, and strong communication skills. We offer a comprehensive benefits package, including medical, dental, and vision insurance.

Qualifications

• Minimum 2 years of experience as a veterinary receptionist.
• Experience with veterinary practice management software; Cornerstone preferred.
• Proficiency in managing high-volume client relations with composure.

Responsibilities

• Greet and check in clients and patients, verifying medical records.
• Answer calls, manage appointment scheduling, and process payments.
• Maintain accurate electronic medical records and ensure timely data entry.

Skills

Customer service skills

Veterinary medical terminology

Appointment scheduling

Multi-line phone management

Conflict resolution

Tools

Veterinary practice management software (Cornerstone preferred)

Job description

Pure Paws Veterinary Care in Clinton Hill is looking for a Veterinary Receptionist to be the primary contact for clients and their pets. This vital position requires experience in front desk operations and a commitment to providing high-quality customer service. The role involves greeting clients, managing appointments, and maintaining records with accuracy and care.

The ideal candidate has at least 2 years of veterinary receptionist experience, proficiency in practice management software, and strong communication skills. We offer a comprehensive benefits package, including medical, dental, and vision insurance.