Veterinary Receptionist - Buffalo, NY

Nickelcityvets; Buffalo (NY); On-site; Full time

Benefits offered by this job

401(k) matching

Health insurance options

Flexible spending account

Continuing education allowance

Employee Assistance Program

Free/discounted services for employee pets

Job summary

A veterinary clinic in Buffalo is seeking a Veterinary Receptionist to join their dedicated team. The ideal candidate will exhibit professionalism, critical thinking, and a commitment to compassionate care. Responsibilities include booking appointments, greeting clients, and ensuring a comfortable reception area. The role offers flexibility in scheduling and numerous employee benefits, making it a great opportunity for those looking to support pet health and enhance client experiences.

Qualifications

• Must exhibit professionalism in a fast-paced setting.
• Commitment to compassionate medicine and great client experience.
• Must have a can-do attitude.

Responsibilities

• Book appointments and greet clients.
• Process payments and ensure reception area comfort.
• Support the team in high-quality pet care.

Skills

Critical thinking

Reliability

Teamwork

Client experience

Job description

• Schedule: Monday through Friday. Rotating Saturdays

Nickel City Animal Hospital is on the hunt for an experienced Veterinary Receptionist to add to its fantastic team. We’re ‘That Practice’ where you want to work! We’re a group of hardworking professionals who want to provide excellent care for our pets. We empower our team members to make a difference and bring innovation to pet care. If you’re looking for more than just a job, to be a part of a team making a difference in the lives of pets and their owners, then Nickel City Animal Hospital may be the perfect place for you to grow your career!

Why You'll Love It Here

• Flexibility with scheduling to ensure a healthy work-life balance
• Occasional coffee runs, ice cream parties, and meals on us
• A fridge stocked with drinks and snacks – always
• Lunch breaks on the reg
• 4-day work weeks
• Rotating Saturday shifts
• No nights, on-call shifts, or holiday hours
• Mentoring and support as you grow and advance your career – The more you know, the better off we all are!

What Our Veterinary Receptionists Bring

• Critical thinking, curiosity, and a can-do attitude
• Reliability and professionalism in a fast-paced setting
• A love for teamwork, teaching, and being taught
• Commitment to compassionate medicine and a great client experience

What You'll Do

• Book appointments
• Greet clients
• Process payments
• Ensure that the reception area is clean and comfortable for clients

Benefits You Can't Beat

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Think you’re the Veterinary Receptionist we’ve been dreaming of? Awesome! Join our team and see the difference we can make in our people and patients' lives!

Diversity, equity, inclusion, and belonging are core values at Nickel City Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well‑being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well‑being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well‑being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.