Veterinary Receptionist - Anna, TX

Coldspringsanimalhospital; Anna (TX); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

401(k) Matching

Roth retirement savings

Flexible spending options

Tuition support

Referral bonuses

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

Paid time off

Employee pet care benefits

Uniform allowance

Continuing education allowance

Mentorship and growth

Job summary

Cold Springs Animal Hospital is seeking a Part-Time Veterinary Receptionist to join our compassionate team. You will greet clients and patients with warmth, manage appointment scheduling, and handle payments in a busy clinic environment.

The role offers flexible two-to-three day schedules with no nights, on-call shifts, or holiday hours, plus a robust benefits package and opportunities for professional growth within Vetcor. Prior veterinary reception or customer service experience is preferred.

Qualifications

• Previous veterinary reception or customer service experience preferred.
• Excellent verbal and written communication skills.
• Welcoming, professional, and compassionate demeanor.
• Strong customer service and relationship-building abilities.
• Ability to multitask and prioritize responsibilities.
• Comfort learning veterinary terminology, hospital procedures, and scheduling systems.

Responsibilities

• Welcome clients and patients with warmth, professionalism, and compassion.
• Answer incoming calls and respond to client questions.
• Schedule appointments accurately and efficiently.
• Check clients and patients in and out of the hospital.
• Maintain complete and accurate client and patient information.
• Process payments and explain invoices when appropriate.
• Coordinate with veterinarians, technicians, and assistants to support efficient appointment flow.
• Provide updates to clients and help manage expectations during busy periods.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Professional demeanor

Empathy

Tools

Scheduling systems

Job description

Cold Springs Animal Hospital is looking for a Part-Time Veterinary Receptionist!

Role: Veterinary Receptionist
Status: Part-time
Salary: Negotiable and based on experience
Schedule: Two to three days per week with flexible scheduling; no nights, on-call shifts, or holiday hours

Benefits Highlights

Financial Rewards that Grow with You: Competitive compensation, 401(k) matching, Roth retirement savings, flexible spending options, tuition support, and referral bonuses

Wellness & Peace of Mind: Medical, dental, and vision insurance, supplemental coverage, paid parental leave for eligible employees, paid time off, and employee pet care benefits

Professional Growth & Recognition: Quarterly Team Rewards Bonus Program, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You\'ll Appreciate: Flexible scheduling, two- to three-day work weeks, no nights, on-call shifts, or holiday hours, an Employee Assistance Program, employee discounts, and a supportive team that values work-life balance

Ready to build meaningful relationships with pet owners while helping a compassionate veterinary team deliver an exceptional experience?

Cold Springs Animal Hospital is seeking a Part-Time Veterinary Receptionist to join our fantastic team of hardworking veterinary professionals. This is an excellent opportunity for someone who enjoys helping people, loves animals, and wants to play an important role in creating a welcoming and supportive hospital experience.

At Cold Springs Animal Hospital, we are committed to providing excellent care for pets while empowering our team members to share ideas, take initiative, and make a meaningful difference. If you\'re searching for more than just a job and want to become part of a team that positively impacts pets and the people who love them, this may be the perfect place to continue growing your career.

Why Our Veterinary Receptionists Love It Here

• Join a hardworking and compassionate team committed to excellent patient care
• Make a meaningful difference in the lives of pets and their owners
• Enjoy flexible scheduling that supports a healthy work-life balance
• Work two to three days per week
• Keep your nights and holidays free
• Never worry about on-call shifts
• Receive mentorship and support as you grow professionally
• Work in an environment where asking for help and offering help are equally encouraged
• Enjoy regular lunch breaks during the workday
• Participate in occasional coffee runs, team meals, and ice cream parties
• Be part of a culture that welcomes new ideas and innovation in pet care
• Work with teammates who value empathy, learning, and personal growth

What Our Veterinary Receptionists Do

• Welcome clients and patients with warmth, professionalism, and compassion
• Answer incoming calls and respond to client questions
• Schedule appointments accurately and efficiently
• Check clients and patients in and out of the hospital
• Maintain complete and accurate client and patient information
• Process payments and explain invoices when appropriate
• Communicate appointment information, hospital policies, and veterinarian-approved instructions
• Coordinate with veterinarians, technicians, and assistants to support an efficient appointment flow
• Provide updates to clients and help manage expectations during busy periods
• Assist with reminders, follow-up communication, and administrative tasks
• Maintain an organized, clean, and welcoming reception and lobby area
• Protect client confidentiality and handle sensitive information professionally
• Help create a positive experience for every client and patient
• Support teammates and contribute to smooth daily hospital operations

What Our Veterinary Receptionists Bring

• Previous veterinary reception or customer service experience preferred
• Excellent verbal and written communication skills
• A welcoming, professional, and compassionate demeanor
• Strong customer service and relationship-building abilities
• The ability to multitask and prioritize responsibilities
• Confidence working in a busy and occasionally emotional environment
• Strong organizational skills and careful attention to detail
• Comfort learning veterinary terminology, hospital procedures, and scheduling systems
• Dependability and a commitment to providing consistent client support
• Empathy for clients, patients, teammates, and yourself
• A willingness to ask for help when needed and offer assistance to others
• An interest in continued learning and professional growth
• A positive, flexible, and team-focused attitude

The Extras You\'ll Actually Feel

At Cold Springs Animal Hospital, you\'ll join a team that understands the importance of supporting one another. Asking questions is encouraged, offering assistance is appreciated, and professional growth is something we pursue together.

Our flexible, two- to three-day schedule allows you to contribute meaningfully at work while maintaining time for responsibilities and interests outside the hospital. With no nights, on-call shifts, or holiday hours, you\'ll have greater consistency and balance in your week.

You\'ll also enjoy the smaller details that make the workday better, including regular lunch breaks, occasional coffee runs, team meals, ice cream parties, and coworkers who genuinely care about one another\'s success.

• Flexible compensation
• 401(k) Matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral Bonus Program
• Medical insurance
• Vision insurance
• Supplemental insurance
• Paid parental leave for eligible employees
• Sick Time / Paid Time Off
• Free or discounted laboratory work for employee pets
• Pet discounts on services and products

Professional Growth & Recognition

• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Two- to three-day work weeks
• No night shifts
• No on-call responsibilities
• No holiday hours
• Employee Assistance Program
• Employee discount program
• Regular lunch breaks
• Occasional coffee runs, team meals, and ice cream parties
• Supportive and collaborative workplace culture
• Healthy work-life balance

Join Our Team

If you\'re a compassionate and dependable Veterinary Receptionist who enjoys helping people, supporting pets, and contributing to a positive team environment, we\'d love to meet you.

Diversity, equity, inclusion, and belonging are core values at Cold Springs Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That\'s why we\'re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.