Veterinary Receptionist

National Veterinary Associates; Woodburn (OR); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical and dental benefits

401k with employer match

Paid time off

Job summary

National Veterinary Associates in Woodburn, Oregon is looking for team members to provide outstanding client service. Responsibilities include greeting clients, processing pets, and handling payments. The role involves maintaining client information and ensuring a clean waiting area.

Benefits include medical, dental, vision, a 401k plan with employer match, and paid time off. NVA promotes a diverse and inclusive workplace, offering equal opportunities to all qualified applicants.

Responsibilities

• Provides excellent and expeditious client experience.
• Processes incoming and outgoing pets and handles payments.
• Answers phone calls, scheduling appointments and responding to inquiries.

Job description

Responsibilities

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Previous experience preferred but not required.

Benefits

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

Equal Opportunity Employment

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.