Veterinary Receptionist

Abqpetcarehospital; Kernersville (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with employer match

Paid time off

Job summary

Abqpetcarehospital in Kernersville, North Carolina seeks a dedicated individual to provide excellent client experiences. Responsibilities include processing pets, managing payments, answering questions via phone, and maintaining a clean waiting area.

The ideal candidate will have at least 6 months of relevant experience. NVA offers competitive benefits including medical, dental, vision, a 401k with employer match, and paid time off for all eligible employees.

Qualifications

• Minimum of 6 months job-related experience required.

Responsibilities

• Provide excellent client experience while processing incoming and outgoing pets.
• Handle payments and answer phone calls with questions.
• Monitor cleanliness in the client waiting area.

Job description

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job‑related experience required.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.