Veterinary Receptionist

Abqpetcarehospital; Woodburn (OR); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with employer match

Paid time off including sick time

Job summary

Abqpetcarehospital in Woodburn, Oregon, seeks a dedicated individual to provide excellent client service. Responsibilities include managing inquiries, handling payments, and maintaining cleanliness in the client area. The position also entails documenting client information efficiently.

The organization offers a comprehensive benefits program including medical, dental, vision, 401k with employer match, and paid time off. All applicants will have equal consideration for employment regardless of various statuses, in line with EEO regulations.

Qualifications

• Experience in client-facing roles preferred but not required.
• Ability to manage inquiries and schedule appointments efficiently.
• Strong organizational skills to maintain cleanliness and document information.

Responsibilities

• Provide excellent client experience and greet clients.
• Handle phone calls, responses to questions, and service needs.
• Document client information within business operations software.

Job description

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Previous experience preferred but not required.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.