Veterinary Receptionist

Abqpetcarehospital; Ashland (VA); On-site; USD 29,000 - 39,000; Full time

Job summary

Abqpetcarehospital in Ashland is seeking a friendly receptionist to deliver excellent client service in a fast-paced veterinary office.

You will greet clients, respond to questions, process pet check-ins/outs and payments, answer phones, screen for service needs, and help schedule appointments while maintaining accurate client records in our practice software.

Qualifications

• Minimum of 6 months job-related experience preferred.

Responsibilities

• Greet clients and respond to questions; process incoming and outgoing pets and payments.
• Answer phone calls, screen for service needs, and schedule appointments.

Job description

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff.

Minimum of 6 months job‑related experience preferred.

Benefits

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

Equal Opportunity Employer

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.