Veterinary Receptionist

Alliance Animal Health; Windham (NH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Vacation

Sick Time

Parental Leave

Continuing Education Allowance

Tuition Reimbursement

Job summary

Canobie Lake Veterinary Hospital in Windham, NH, is seeking an experienced receptionist to join our small animal practice. The role involves greeting clients, triaging concerns, answering calls and emails, scheduling appointments, and processing payments to support smooth daily clinic flow.

With at least 1 year of veterinary reception experience preferred, you will be part of a compassionate, team-oriented environment that values organization, clear communication, and excellent customer service.

Qualifications

• Experienced receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills

Responsibilities

• Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments.

Skills

Receptionist

Customer service

Communication

Multi-tasking

Tools

Computer skills

Job description

Canobie Lake Veterinary Hospital a 5 doctor, full service small animal practice that provides general medicine, surgery, and dentistry services to dogs, cats, avian, and exotics. The practice has three, full-service hospitals across Southern New Hampshire. Canobie is highly organized andruns with efficiency and expertise. We lead with honesty, kindness, and compassion and we treat people the way we want to be treated. Education of the client and staff are key to providing our standard of care. We invest and grow you to be the best version of yourself you can be. Our staff is of great importance to the company and value everyone's input. We hire the right attitude, energy, and people who share in our same vision!

We’re proud to be an AAHA-accredited veterinary hospital andplace high value on being progressive in our knowledge, techniques, and protocols. We are well equipped with state-of-the-art equipment (paperless record system, digital radiography, digital dental radiography, Class IV therapy laser, ultrasound, full service in-house laboratory including clotting profiles, high speed drill, electrosurgery and cautery). Nutrition and preventative care are stressed as well as thorough diagnostics workups and treatment plans. Our veterinarians enjoy a doctor to staff ratio of 1:7 and our staff is highly trained to support the doctors so we can achieve our goals.

Windham is located in southeastern New Hampshire, just miles from the Massachusetts boarder and quick 40 minutes from Boston. We offer a unique mix of rural areas, urban centers, and easy access to outdoor activities like hiking, skiing, surfing, hunting, and fishing. Our residents take full advantage of the beautiful landscape and all the stunning parks and beaches that surround the area. If you're lucky enough to live in Windham, you can check out some of the local gems that include Griffin Park and Johnson's Highland View Farm, which make for the perfect places to have some family fun. We also enjoy no general sales tax or personal income tax here too!

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.