Veterinary Receptionist

Southern Veterinary Partners; Tarpon Springs (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a compassionate team at a leading veterinary hospital in a vibrant coastal community. As a Receptionist, you will play a crucial role in ensuring smooth operations by managing client communications and maintaining records. This position offers a supportive environment for professional growth and development in veterinary care. With a commitment to excellence, you'll help advocate for pets while enjoying the rich cultural heritage of Tarpon Springs. Embrace the opportunity to make a meaningful impact in the lives of animals and their owners in this rewarding role.

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k)

Life Insurance (Basic, Voluntary & AD&D)

Short Term Disability

Paid Time Off (Vacation & Public Holidays)

Educational Assistance

Free Doctor Access (Teladoc)

Discounted Veterinary Care

Employee Assistance Program (EAP)

Qualifications

• Experience in customer service and veterinary settings preferred.
• Ability to handle multiple tasks and maintain calm under pressure.

Responsibilities

• Schedule client appointments and manage documentation.
• Provide excellent customer service and educate clients on pet care.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Critical Thinking

Veterinary Medical Terminology

Education

High School Diploma

Veterinary Technician Program

Tools

Veterinary Software

Standard Office Equipment

Job description

1 week ago Be among the first 25 applicants

At Westlake Animal Hospital in Tarpon Springs, FL, we have been committed to providing comprehensive veterinary care since 1976. As an AAHA-accredited facility, we adhere to the highest standards in veterinary medicine, ensuring exceptional care for our patients. Our services encompass wellness and preventive care, advanced diagnostics, surgical procedures, urgent care, and more. We are equipped with state-of-the-art technology to support a wide range of medical needs, and our team is dedicated to continuous learning and professional development.

Joining our team means becoming part of a collaborative and compassionate environment that values mentorship and the pursuit of excellence in veterinary care. We encourage our teammates to engage in ongoing education and provide opportunities for growth in various areas of veterinary medicine.

Tarpon Springs is a charming coastal community known for its rich Greek heritage and vibrant cultural scene. The historic Sponge Docks offer a glimpse into the area’s sponge-diving history and feature numerous Greek restaurants, bakeries, and shops. Outdoor enthusiasts can explore Fred Howard Park, which offers a white sandy beach and opportunities for fishing, kayaking, and picnicking. Additionally, the nearby Brooker Creek Preserve provides over 19 miles of trails for hiking and wildlife observation.

If you’re seeking to advance your veterinary career in a supportive setting within a community that blends cultural richness with natural beauty, we invite you to consider Westlake Animal Hospital!

As a Receptionist You Will

• Receive and place calls to clients for the purpose of scheduling.
• Prioritize multiple tasks in a calm, organized manner.
• Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
• Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments.
• Utilize hospital computer systems to document medical records and communicate with clients and teammates.
• Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
• Excellent customer service skills and an exceptional level of communication in a professional manner.
• Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.
• Maintain a positive attitude in all interactions with clients, pets and other teammates.
• Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
• Utilizing standard office/business equipment.
• Knowledge of veterinary medical terminology and procedures.
• Flexible schedule including some weekend and holiday shifts.
• Experience with veterinary software is preferred.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Possession of organizational skills.
• Critical thinking - Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.
• Pay range of $15.00-$18.00/hour based on experience
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term Disability
• Paid Time Off (Vacation & Public Holidays) - for eligible positions only
• SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
• Teladoc- FREE doctor access 24/7
• Discounted Veterinary Care
• EAP (Employee Assistance Program)
• A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
• Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people!
  
  

Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we have ranked among Inc. 5000’s List of "Fastest Growing Companies in America" (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Veterinary Services

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