Veterinary Receptionist

Innovetive PetCare; Tampa (FL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Paid Time Off

Continuing education

Employee assistance

Employee discounts

Career growth

Job summary

Bayshore Animal Clinic in Tampa, FL is seeking a Full-Time Veterinary Receptionist to join our front desk team and create a welcoming, efficient experience for clients and their pets.

As part of the Innovetive Petcare network, you’ll manage phones, appointments, and client records while supporting veterinarians and technicians in a fast-paced setting.

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Comfortable answering phones and assisting multiple clients in a busy environment.
• Strong computer skills and ability to learn veterinary practice management software.
• Excellent attention to detail and accurate data entry skills.
• Ability to multitask, prioritize, and remain professional in a fast-paced environment.
• Compassionate, dependable, team-oriented, and willing to learn.
• Ability to lift and carry up to 30–50 pounds.

Responsibilities

• Greet clients and patients with a warm, professional, and compassionate approach.
• Answer multi-line phones, schedule appointments, and manage appointment flow.
• Obtain and update patient histories and client information.
• Check clients in/out and process invoices and payments accurately.
• Fill prescriptions and assist with food and OTC product requests.
• Communicate patient needs with veterinarians and technicians.
• Maintain accurate patient records in the management software.
• Assist clients with questions about appointments, services, medications, and policies.
• Maintain a clean, welcoming reception area.
• Provide support during routine visits, emergencies, and end-of-life experiences.

Skills

Customer service

Communication

Phone handling

Data entry

Multitasking

Attention to detail

Team player

Physical ability

Education

High school diploma or equivalent

Job description

Veterinary Receptionist

Department: Receptionists

Employment Type: Full Time

Location: Tampa, Florida

Compensation: $15.00 - $18.00 / hour

Description

Help Us Redefine Veterinary Care

At Bayshore Animal Clinic, we believe veterinary care should feel personal, compassionate, and welcoming—for both pets and the people who love them. We’re looking for a Full-Time Veterinary Receptionist to join our front desk team and help create an exceptional experience from the moment a client walks through our doors.

If you’re an experienced veterinary receptionist, veterinary client service representative, veterinary customer service professional, or animal hospital receptionist who enjoys working with people and pets in a fast-paced environment, we’d love to meet you.

Bayshore Animal Clinic
2812 W Gandy Blvd, Tampa, FL 33611

Clinic Hours:
Monday–Friday: 7:00 AM–6:00 PM
Saturday: 8:00 AM–1:00 PM
Sunday: Closed

What You'll Be Doing

• Greet clients and patients with a warm, professional, and compassionate approach
• Answer multi-line phones, schedule appointments, and manage appointment flow
• Obtain and update patient medical histories and client information
• Check clients in and out and process invoices and payments accurately
• Fill prescriptions and assist with food and over-the-counter product requests
• Communicate patient needs and client concerns with veterinarians and veterinary technicians
• Maintain accurate patient records and enter information into veterinary practice management software
• Assist clients with questions regarding appointments, services, medications, and hospital policies
• Maintain a clean, organized, and welcoming reception area
• Provide compassionate support to clients during routine visits, emergencies, and end-of-life experiences

What We're Looking For

• Previous veterinary reception, veterinary receptionist, veterinary client service, or veterinary hospital experience preferred but not required
• High school diploma or equivalent
• Strong customer service and communication skills
• Comfortable answering phones and assisting multiple clients in a busy environment
• Strong computer skills and ability to learn veterinary practice management software
• Excellent attention to detail and accurate data entry skills
• Ability to multitask, prioritize, and remain professional in a fast-paced environment
• Comfortable working with dogs, cats, and other companion animals
• Compassionate, dependable, team-oriented, and willing to learn
• Ability to lift and carry up to 30–50 pounds when needed

Why Join Bayshore Animal Clinic?

We’re building a team where people can be themselves, support one another, and grow their careers in veterinary medicine.

As a Full-Time Veterinary Receptionist, you’ll receive:

• Competitive pay based on experience
• Medical, Dental, and Vision Insurance
• 401(k) with Employer Match
• Paid Time Off and Holiday Pay
• Continuing Education and Certification Support
• Employee Assistance Program and Mental Health Resources
• Employee Discounts on Veterinary Services and Retail
• Ongoing training and professional development
• Opportunities for career growth within Bayshore Animal Clinic and the broader Innovetive Petcare network

Live and Work in Tampa, Florida

Located in South Tampa, Bayshore Animal Clinic offers the opportunity to build your veterinary career while enjoying everything the Tampa area has to offer—from beaches and outdoor recreation to restaurants, entertainment, and a vibrant local community.