Veterinary Receptionist

Sunshine Animal Hospital, LLC; Tampa, Northern (FL, KY); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Disability Insurance

Employee Assistance Program

Discounted pet care

Job summary

Sunshine Animal Hospital in Tampa, FL seeks a Receptionist to join a long-standing, full-service practice that treats every patient like family. You will be the face of the hospital, managing a multi-line phone system, greeting clients with warmth, and ensuring compassionate care in a busy environment.

You will maintain medical records, schedule appointments, and process transactions, while educating clients on preventive care and available services to support patients and their families.

Qualifications

• Passion for excellent customer service and love for animals.
• Exceptional communication and ability to handle stressful situations with calm and good judgment.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Collaborative, team-first mindset; able to work independently or with guidance.
• Experience with veterinary software is preferred; weekend/holidays availability required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, and handle transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services for optimal pet care.
• Embody Compassion and Empathy: provide a calming presence and treat each pet with care.

Skills

Customer service

Communication skills

Organizational skills

Teamwork

Flexible schedule

Tools

Veterinary software

Job description

At Sunshine Animal Hospital, we believe in partnering with pet owners and treating every patient like our own. Operating since 1984, our long-standing presence in the Tampa community is proof of the comprehensive, high-quality small animal care we deliver, a standard consistently reflected in our excellent 4.8-star Google rating. We offer a full spectrum of veterinary services, including urgent and emergency care, diagnostics, and advanced surgical procedures. This is a unique chance to join a well-established practice where you can truly do your best work alongside dedicated teammates committed to professionalism and patient wellness.When you join Sunshine Animal Hospital, you are becoming part of a trusted legacy in Florida. Our deep commitment to the Tampa community spans decades, fostering a stable and supportive environment where teammates are encouraged to grow professionally. We are a full-service clinic known for prioritizing a collaborative atmosphere, ensuring that you have the support necessary to handle complex cases. You will have the opportunity to collaborate closely with three dedicated veterinarians, including Dr. Twilla, Dr. Bodnar, and Dr. Restrepo, ensuring a rich environment for continuous learning and development in a cooperative setting.The quality of medicine practiced here is robust and focused on providing comprehensive solutions for complex cases. We offer a wide spectrum of care beyond routine wellness, including advanced care, testing and diagnostics, and surgical procedures. For those interested in specialized modalities, we proudly offer acupuncture services for small animal patients. Whether you are managing routine prevention or handling critical urgent care situations, you will find the necessary resources and medical standards in place to deliver the highest quality modern veterinary care to our diverse patient base.Located in beautiful Tampa, Florida, you gain access to a dynamic, established metropolitan area with a relaxed coastal lifestyle. Our facility is ideally situated, providing easy access to the best that the Tampa Bay area has to offer, from cultural attractions and professional sports to the famous Gulf Coast beaches. Joining Sunshine Animal Hospital means you are establishing your veterinary career in a vibrant city known for its warm weather and growing community, making it an exceptional place to put down roots and succeed both professionally and personally.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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