Veterinary Receptionist

Southern Veterinary Partners; Spring (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in veterinary care is seeking a compassionate Receptionist to join their team. This role involves managing client interactions, scheduling appointments, and maintaining accurate records in a supportive environment. With a commitment to high-quality care, the organization offers a range of benefits including health insurance, a retirement plan, and opportunities for professional growth. If you are a dedicated team player with a passion for animal care, this position provides a unique opportunity to make a positive impact in the community.

Benefits

Health Insurance (Medical, Dental, Vision)

Retirement Plan (401k)

Life Insurance

Short-term Disability

Paid Time Off

Educational Assistance

Teladoc 24/7 Free Doctor Access

Discounted Veterinary Care

Employee Assistance Program (EAP)

Growth Opportunities

Qualifications

• Ability to handle client calls and scheduling appointments.
• Knowledge of veterinary terminology and procedures.

Responsibilities

• Maintain accurate client and pet records, including medical histories.
• Provide excellent customer service and professional communication.
• Educate clients on pet health and hospital services.

Skills

Customer Service

Communication Skills

Organizational Skills

Veterinary Terminology Knowledge

Critical Thinking

Education

High School Diploma

Veterinary Technician Program (preferred)

Tools

Veterinary Software

Standard Office Equipment

Job description

Animal Hospital of The Woodlands is the first and only freestanding care facility for cats and dogs in The Woodlands, offering a comprehensive range of services including routine, preventative, surgical, boarding, and grooming for dogs and cats. Located in The Woodlands, TX, it is the premier choice for personalized veterinary care.

Combining the personal touch of a hometown vet with modern technology and amenities, our hospital provides high-quality veterinary services to enhance your pet's quality of life. If you are a passionate, caring team player, we invite you to apply today!

As a Receptionist, you will:

• Handle client calls for scheduling appointments.
• Prioritize multiple tasks calmly and efficiently.
• Maintain accurate client and pet records, including referral and medical histories.
• Assist clients with instructions, information, invoices, dispense prescriptions as directed by veterinarians, and schedule future appointments.
• Use hospital computer systems to document medical records and communicate effectively with clients and team members.
• Manage hospital finances by accurately processing transactions, following cash and credit procedures, and adhering to opening and closing protocols.
• Provide excellent customer service and professional communication.
• Educate clients on pet health, preventative care, and hospital services to advocate for pets.
• Maintain a positive attitude in all interactions with clients, pets, and teammates.
• Show empathy and treat pets with compassion and respect.

• Operate standard office equipment.
• Possess knowledge of veterinary terminology and procedures.
• Be flexible with scheduling, including some weekends and holidays.
• Experience with veterinary software is preferred.
• Work independently and accept direction on tasks.
• Organizational skills are essential.
• Apply critical thinking to analyze and solve problems.
• Communicate effectively, exercise good judgment, and manage stressful situations.

Compensation and benefits include:

• Pay range of $13.35-$20.90/hour, based on experience.
• Health insurance (Medical, Dental, Vision).
• Retirement plan (401k).
• Life insurance (Basic, Voluntary, AD&D).
• Short-term disability.
• Paid time off (Vacation and Public Holidays, for eligible positions).
• Educational assistance for veterinary technician programs.
• Teladoc 24/7 free doctor access.
• Discounted veterinary care.
• Employee Assistance Program (EAP).
• Opportunity to grow within a large network of veterinary professionals and make a community impact.

Our dedication has led to remarkable growth, with Southern Veterinary Partners now employing over 8,000 staff nationwide. We have been recognized as #19 on Newsweek’s “Most Loved Workplaces” list (2022) and ranked among Inc. 5000’s