Veterinary Receptionist

Southern Veterinary Partners; Richmond (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading veterinary hospital in Richmond, Texas, seeks a dedicated Receptionist to manage client communications, documentation, and financial transactions. The ideal candidate will possess strong organizational and communication skills, with a passion for animal care. Join a rapidly growing team recognized for its commitment to exemplary veterinary medicine and community involvement.

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k)

Life Insurance (Basic, Voluntary & AD&D)

Short Term Disability

Paid Time Off (Vacation & Public Holidays)

Educational assistance for veterinary technician programs

Teladoc - FREE 24/7 doctor access

Discounted Veterinary Care

Employee Assistance Program (EAP)

Opportunity to impact your community and grow professionally

Qualifications

• Knowledge of veterinary medical terminology and procedures.
• Experience with veterinary software is preferred.

Responsibilities

• Receive and place calls to clients for scheduling purposes.
• Maintain proper documentation through client and pet records.
• Provide excellent customer service and communicate professionally.

Skills

Communication

Organizational skills

Critical thinking

Empathy

Tools

Veterinary software

Job description

Foster Creek Veterinary Hospital is located in Richmond, Texas. Just less than 30 miles outside of Houston, Richmond has a rapidly growing population and a lot to offer its residents. We are a full-service animal hospital welcoming pet patients in need of routine medical, surgical, and dental care. Our mission is to be dedicated to exemplary veterinary medicine, patient care, client services, and employee well-being; while maintaining honesty, integrity, profitability, and community involvement. If you are a passionate and caring team player, please apply today!

As a Receptionist, you will:

1. Receive and place calls to clients for scheduling purposes.
2. Prioritize multiple tasks in a calm, organized manner.
3. Maintain proper documentation through client and pet records, such as referral documentation and medical history.
4. Assist clients by providing instructions, information, invoices, dispensing prescriptions, and scheduling appointments.
5. Use hospital computer systems to document medical records and communicate with clients and teammates.
6. Manage the hospital's financial transactions, including collections and cash handling, following proper procedures.
7. Provide excellent customer service and communicate professionally.
8. Educate clients on preventative care, pet health needs, and hospital services to advocate for pets.
9. Maintain a positive attitude and show empathy toward clients and pets.
10. Utilize standard office equipment.
11. Possess knowledge of veterinary medical terminology and procedures.
12. Work a flexible schedule, including some weekends and holidays.
13. Experience with veterinary software is preferred.
14. Work independently and accept guidance on tasks.
15. Demonstrate organizational skills and critical thinking.
16. Possess strong communication skills and good judgment to handle stressful situations.

Benefits include:

• Pay range of $13.35-$20.90/hour based on experience
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term Disability
• Paid Time Off (Vacation & Public Holidays) for eligible positions
• Educational assistance for veterinary technician programs
• Teladoc - FREE 24/7 doctor access
• Discounted Veterinary Care
• Employee Assistance Program (EAP)
• Opportunity to impact your community and grow professionally within a collaborative environment

Our team's dedication has led to remarkable growth, with Southern Veterinary Partners now employing over 8,000 employees nationwide. We are recognized as #19 on Newsweek’s “Most Loved Workplaces” list (2022), and have been listed among Inc. 5000’s “Fastest Growing Companies in America” (2018-2022) and Birmingham Business Journal's