Veterinary Receptionist

VCA Animal Hospitals; Plainfield (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in veterinary services is seeking a full-time Client Service Representative to join their support team in Plainfield, IN. The role involves greeting clients, managing appointments, and providing outstanding customer service. This position requires at least one year of customer service experience and a high school diploma, along with a passion for pets and people.

Benefits

Medical, dental & vision insurance

401(k) with company match

Paid parental leave

Referral bonuses

Paid vacation and sick time

Employee pet discounts (40-100%)

Qualifications

• 1+ years of customer service experience.
• High school diploma or equivalent required.
• Excellent communication and listening skills.

Responsibilities

• Providing excellent customer experience at the front desk.
• Scheduling and confirming appointments for clients.
• Educating clients on pet care and assisting with payment processes.

Skills

Customer Service

Communication

Compassion

Education

High School Diploma or GED

Job description

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VCA Animal Hospital of Plainfield is seeking a full-time Client Service Representative for our front desk support team.

Schedule: Full-time opportunities available with flexible scheduling.

ESSENTIAL FUNCTIONS:

• Providing an excellent customer experience to every client that enters our facility. Includes greeting visitors, answering telephones, and assisting clients throughout their visit
• Scheduling and confirming appointments
• Presenting and explaining fees, including processing payments and assisting with credit applications
• Answering questions regarding products and services, including educating clients on non-medical pet care
• Managing medical records, charts, reports and correspondence
• Assist with keeping facility clean and organized at all times
  
  

QUALIFICATIONS:

• At least one year of proven past experience providing excellent customer service through either employment or volunteer work
• High School Diploma/GED or equivalent
• Excellent listening and communication skills
• Compassion for pets and people—as well as awareness and understanding of others’ reactions
  
  

Who We Are:

Since 1955, VCA Animal Hospital of Plainfield has been a pioneer in the veterinary community, practicing innovated medicine. We are a full-service facility offering Preventative/Routine medical care, occasional Emergency care, and Hospitalization.

Why Join VCA Animal Hospital of Plainfield?

We create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you serve. Below are some of the many benefits of joining the team!

• Access to the people and financial resources of a large veterinary community
• Leadership opportunities
• Career development programs
• Opportunities to give back through strong Shelter partnerships and VCA Charities
• Free wellness subscriptions (Head Space and Lyra Health)
• Referral bonuses
• Medical, dental & vision insurance
• Life, long and short term disability insurance
• Paid parental leave
• Paid vacation and sick time
• 401(k)
• Pet care discount (40-100%)
  
  

Location: 2324 E. Main Street, Plainfield, IN, 46168

Apply now! We look forward to getting to know you!

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business, Other, and Health Care Provider

• Industries

  Veterinary Services

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