Veterinary Receptionist

Vetcelerator; New York (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in veterinary care is looking for a dedicated Veterinary Receptionist to enhance client interactions at their clinic. The successful candidate will manage client communications, schedule appointments, and maintain a welcoming atmosphere, contributing significantly to the clinic's smooth operations. Ideal applicants will possess great organizational skills and a genuine passion for animals.

Qualifications

• 1 year of experience in the veterinary field required.
• Previous customer service or receptionist experience preferred.
• Strong communication and organizational abilities are essential.

Responsibilities

• Greet clients and their pets warmly as they enter the clinic.
• Manage phone calls and emails, addressing various inquiries.
• Schedule appointments using practice management software efficiently.

Skills

Communication

Organization

Interpersonal Skills

Customer Service

Tools

Avimark

Job description

Prospect Park Animal Clinic is seeking a dedicated and customer-focused Veterinary Receptionist to join our team. As the first point of contact for our clients, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our clinic. If you have a passion for animals, exceptional communication skills, and a knack for organization, we'd love to hear from you!

Responsibilities:

• Greeting Clients:Warmly welcome clients and their pets as they enter the clinic, ensuring a friendly and professional atmosphere.
• Answering Phone Calls and Emails:Manage incoming calls and emails promptly and professionally, addressing client inquiries, appointment requests, and general information.
• Scheduling Appointments:Efficiently schedule and reschedule appointments using practice management software (Avimark), while accurately inputting patient information.
• Checking Clients In and Out:Streamline the check-in and check-out process, verifying appointments, processing payments, and addressing client concerns.
• Scanning of Medical Documents:Maintain organized digital records by scanning and cataloging important medical documents and records.
• Cleaning and Maintaining Reception Area:Keep the reception area clean, organized, and welcoming at all times, ensuring a positive client experience.

• Previous experience in a customer service or receptionist role is preferred.
• Familiarity with Avimark or similar veterinary practice management software is a plus.
• Must have 1 year of experience working in the veterinary field
• Strong communication and interpersonal skills.
• Exceptional organizational abilities and attention to detail.
• A genuine love for animals and a commitment to providing excellent care.