Veterinary Receptionist - Warwick, RI

Vetcor; Warwick (RI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading veterinary practice is seeking a compassionate Veterinary Receptionist who will be the first point of contact for clients and their pets. Responsibilities include greeting clients, scheduling appointments, and providing exemplary customer service in a supportive team environment. The ideal candidate will possess strong communication skills and a genuine love for animals as well as experience in a fast-paced setting.

Benefits

401(k) matching

Flexible Spending Account

Health Insurance

Tuition Support Program

Quarterly Team Rewards Bonus Program

Continuing education allowance

Employee Assistance Program

Employee discounts on services

Qualifications

• Prior experience in a veterinary or medical reception setting preferred.
• Strong customer service and communication skills.
• Detail-oriented and able to multi-task under pressure.

Responsibilities

• Greet clients and check in patients.
• Answer multi-line phones and schedule appointments efficiently.
• Process payments and handle invoices.

Skills

Customer service

Communication

Dependability

Job description

Who we are

Do you love animals and people? Are you friendly, organized, and thrive in a fast-paced environment? Our veterinary team is looking for a compassionate and dependable Veterinary Receptionist to be the welcoming face and calming voice for our clients and their pets.

As a Veterinary Receptionist, you’ll be the first point of contact—whether in person or over the phone, and will play a vital role in ensuring a positive experience for every client and patient. We’re looking for someone who is professional, detail-oriented, and enjoys working collaboratively as part of a team dedicated to exceptional client and patient care.

Key Responsibilities:

• Warmly greet clients and check in patients
• Answer multi-line phones and schedule appointments efficiently
• Accurately input client and patient information
• Process payments and handle invoices
• Communicate clearly and compassionately with clients regarding services, policies, and pet needs
• Maintain a clean and welcoming front desk and lobby area
• Assist with administrative tasks and support the veterinary team as needed

Our Ideal Candidate:

• Has prior experience in a veterinary or medical reception setting (preferred, but not required)
• Possesses strong customer service and communication skills
• Is dependable, detail-oriented, and able to multi-task under pressure
• Has a genuine love for animals and providing support to their humans
• Is comfortable working with computers and learning veterinary software systems
• Is available to work some evening and weekend shifts

What We Offer:

We offer a supportive, team-focused environment with opportunities to grow and learn. If you’re looking to join a passionate veterinary team that values both its clients and its coworkers, we’d love to meet you! We believe in a 'better together' philosophy and appreciate the diversity that each team member brings to our practice. We offer awesome benefits to support a healthy and positive work environment, including:

Financial Benefits:

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits:

• Health Insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits:

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits:

• Six paid holidays
• Employee Assistance Program
• Employee discount program

We can’t wait to welcome you to the team! Apply today!

Diversity, equity, and inclusion are core values at Warwick Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.