Veterinary Receptionist

Vetpartners; Village of Tuckahoe (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Tuckahoe Animal Hospital is hiring a part-time Veterinary Receptionist to provide the first point of contact for clients. The role requires excellent customer service skills in a fast-paced environment, with responsibilities including greeting clients, handling payments, and scheduling appointments.

Benefits

401(k) plan for full-time employees

Employee pet discounts

Qualifications

• Previous experience as a veterinary receptionist preferred.
• Strong organizational and multitasking skills required.
• Ability to maintain a calm, professional demeanor.

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process.
• Handle payments and schedule future appointments.
• Answer client calls for appointments and inquiries.

Skills

Organizational skills

Multitasking

Calm demeanor

Education

Experience as a veterinary receptionist or medical office assistant

Job description

Tuckahoe Animal Hospital and Pet Center is hiring part-time Veterinary Receptionistto be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission to provide optimal medical care for all our patients in a warm, friendly, inviting atmosphere that encourages our clients' participation and comfort, expect to be supported in your work and home life with:

• 401(k) plan for full-time employees
• Employee pet discounts! Because we know your pets are family, too.

Salary: $17.00 - $25.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Monday thru Saturday. Days will be either five or 10-hour days. Every other Saturday, 9 am - 3 pm.

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Tuckahoe Animal Hospital and Pet Center

We are a well-respected, high-quality hospital delivering the best medical care to support the health of our client’s pets and their satisfaction. We provide optimal medical care in a warm, friendly, and inviting atmosphere. We encourage our client participation and input and strive for the comfort of our pets and clients. We have been operating this quality practice for more than 22 years and have an excellent reputation for exceptional care within our community. In addition, we are in beautiful Westchester County, NY, just 30 minutes north of Manhattan and conveniently situated directly outside the Tuckahoe train stop on the Metro North Train!

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