Veterinary Receptionist

American Veterinary Group; Oxford (MS); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health Care Plan

401k Match

Generous PTO

Paid Parental Leave

Work/Life Balance day off

Disability insurance

Supplemental insurance

Discounted veterinary care

Scrub allowance

Hands-on and E-training

Professional growth opportunities

Tuition assistance

Job summary

American Veterinary Group's Crossroads Animal Hospital in Mississippi is seeking a Veterinary Receptionist to deliver outstanding client service in a fast-paced, multi-doctor environment.

You will handle front desk duties, scheduling, client greetings, paperwork, and invoices; you will also support daycare and boarding activities and participate in crafts. Strong communication and organizational skills are required.

Qualifications

• Prior customer service experience required.
• Ability to lift up to 40 lbs.
• On-site presence is essential to support patient care and front desk operations.

Responsibilities

• Answer phone calls and schedule appointments.
• Greet clients and maintain front-of-house tasks.
• Review invoices and discharge instructions.
• Assist with daycare and boarding activities and help with weekly crafts.
• Maintain required paperwork and support the veterinary team.

Skills

Customer service

Lifting 40 lbs

On-site presence

Job description

Veterinary Receptionist

Department: General Practice Hospitals

Employment Type: Full Time

Location: Crossroads Animal Hospital

Reporting To: Practice Manager

Description

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.

The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key! We are looking for someone who is ready to head the Lodge reception area as well as intake daycare and boarding. This role will also need to assist in the weekly crafts so, creativity is a must!

Ideal Candidate

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
• Energetic people-and-pet person with excellent work ethic and social and organizational skills
• Be compassionate/caring
• Willing to work flexible hours including weekends
• Can work individually, as well as on a team
• Self-starter personality that can complete daily tasks without the need for constant direction
• Must be interested in creativity and innovation as associated with our daycare and boarding crafts

Skills, Knowledge, & Expertise

• Prior Customer Service Experience
• Must be able to lift 40 lbs.
• This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k Match
• Generous paid time off (PTO)
• Paid Parental Leave + Paid Maternity Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Scrub allowance
• Hands-on and E-training
• Professional growth opportunities
• Tuition assistance for prospective Veterinary Technician Students