Veterinary Receptionist

American Veterinary Group (AVG); Oxford (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Care Plan

401k Match

Paid PTO

Parental Leave

Work/Life Balance day off

Job summary

American Veterinary Group (AVG) is seeking a Veterinary Receptionist for Crossroads Animal Hospital in Oxford, MS. The role focuses on outstanding client service, front-of-house duties, and supporting a fast-paced, multi-doctor environment.

Responsibilities include answering phones, scheduling, greeting clients, reviewing invoices, and assisting with daycare/boarding crafts. The ideal candidate will be organized, communicative, and able to work weekends as needed.

Qualifications

• Prior Customer Service Experience
• Must be able to lift 40 lbs.

Responsibilities

• Answer phone calls and schedule appointments.
• Greet clients and manage front-of-house paperwork and invoices/discharge instructions.

Skills

Customer service

Lifting 40 lbs

Job description

Description

Our hospital is seeking a

Department: General Practice Hospitals

Location: Crossroads Animal Hospital

Description

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.

The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key! We are looking for someone who is ready to head the Lodge reception area as well as intake daycare and boarding. This role will also need to assist in the weekly crafts so, creativity is a must!

Ideal Candidate

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
• Energetic people-and-pet person with excellent work ethic and social and organizational skills
• Be compassionate/caring
• Willing to work flexible hours including weekends
• Can work individually, as well as on a team
• Self-starter personality that can complete daily tasks without the need for constant direction
• Must be interested in creativity and innovation as associated with our daycare and boarding crafts

Skills, Knowledge, & Expertise

• Prior Customer Service Experience
• Must be able to lift 40 lbs.

This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k Match
• Generous paid time off (PTO)
• Paid Parental Leave + Paid Maternity Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Scrub allowance
• Hands-on and E-training
• Professional growth opportunities
• Tuition assistance for prospective Veterinary Technician Students