Veterinary Receptionist

American Veterinary Group (AVG); Land O' Lakes (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision Options)

401k Match

Generous paid time off (PTO)

Paid Parental Leave + Paid Maternity Leave

One (1) Work/Life Balance day off

Short-term and long-term disability options

Supplemental insurance options

Discounted Veterinary Care

Scrub allowance

Hands-on and E-training

Professional growth opportunities

Tuition assistance for prospective Veterinary Technician Students

Job summary

A veterinary clinic is seeking a Veterinary Receptionist to provide exceptional patient care and client service in a fast-paced environment. Responsibilities include answering calls, scheduling appointments, and greeting clients. An ideal candidate will possess professionalism, dependability, and strong communication skills. Benefits include health care options, 401k match, generous paid time off, and professional growth opportunities. Flexible hours, including weekends, are required.

Qualifications

• Demonstrates professionalism, dependability, and positive communication skills.
• Energetic and compassionate person with excellent work ethic.
• Willing to work flexible hours including weekends.

Responsibilities

• Answer phone calls and schedule appointments.
• Greet clients and maintain hospital paperwork.
• Review invoices and discharge instructions.

Skills

Prior Customer Service Experience

Ability to lift 40 lbs.

Clear communication skills

Organizational skills

Job description

Location: Animal Health Center of Land O\'Lakes

Department: General Practice Hospitals

Description

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.

The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!

Ideal Candidate

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
• Energetic people-and-pet person with excellent work ethic and social and organizational skills
• Be compassionate/caring
• Willing to work flexible hours including weekends
• Can work individually, as well as on a team
• Self-starter personality that can complete daily tasks without the need for constant direction

Skills, Knowledge, & Expertise

• Prior Customer Service Experience
• Must be able to lift 40 lbs.
• This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k Match
• Generous paid time off (PTO)
• Paid Parental Leave + Paid Maternity Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Scrub allowance
• Hands-on and E-training
• Professional growth opportunities
• Tuition assistance for prospective Veterinary Technician Students