Veterinary Receptionist

McCormick Animal Clinic; Nashville (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401k & matching

Paid vacation

Sick time

Parental leave

CE allowance

Tuition reimbursement

Career development

Referral bonus

Pet discounts

Holiday pay

Uniform allowance

Job summary

McCormick Animal Clinic in Nashville, TN seeks an experienced receptionist to greet clients and patients, manage a busy front desk, and schedule appointments. You will handle calls, triage concerns, and process payments with a compassionate, professional approach.

Ideal candidates have veterinary front-desk experience, excellent communication, and strong computer skills. This role emphasizes teamwork, reliability, and the ability to thrive in a fast-paced clinic environment.

Qualifications

• Minimum 1 year of veterinary receptionist experience preferred.
• Customer service and front-desk duties required.
• Ability to stay calm and communicate clearly in busy environments.

Responsibilities

• Greet clients and patients and manage the reception area.
• Triage client concerns and direct to the appropriate party.
• Answer phone calls and emails and schedule appointments.
• Check in/out clients and process payments accurately.

Skills

Customer service

Communication

Team player

Multi-tasking

Compassionate

Organized

Tools

Computer skills

Job description

Company Description

McCormick Animal Clinic is a full-service animal clinic serving the Nashville, TN (Donelson) area for over 30 years. Your pet’s health is very important to us and we will take every step to give your pet the best possible vet care. Our veterinarians and staff work closely together to ensure your pet can have the best quality of life through our variety of vet services. Our animal hospital is equipped to provide comprehensive and compassionate care to better serve your pet including wellness care, dental exams, dental x-rays, spay and neuter, boarding, grooming, and more!

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Customer service and receptionist duties, required
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.
• Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.