Veterinary Receptionist

Solon Vet; Solon (OH); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Discounted veterinary care

Job summary

Solon Vet in Solon, Ohio, is seeking a Receptionist who will serve as the first point of contact at our veterinary practice. This role involves managing a multi-line phone system, greeting clients warmly, and ensuring smooth operations by coordinating care and maintaining records.

The ideal candidate will have a passion for animals, exceptional communication skills, and a collaborative mindset. We offer competitive pay, comprehensive benefits, and opportunities for professional development.

Qualifications

• Passion for providing excellent customer service and love for animals.
• Exceptional communication skills and good judgment under stress.
• Strong organizational skills and ability to multitask.

Responsibilities

• Manage multi‑line phone system and greet clients positively.
• Maintain accurate medical records and manage appointment schedules.
• Educate clients on preventative care and hospital services.

Skills

Customer service

Communication

Organizational skills

Teamwork

Veterinary software

Job description

Position: Receptionist – Mission Pet Health

As a Receptionist, you will serve as the first point of contact and manage day‑to‑day operations at our veterinary practices.

Responsibilities

• Be the Director of First Impressions: You’ll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You’ll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You’ll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You’ll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Benefits & Compensation

A competitive hourly rate or salary based on your experience and role.

Comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program.

401k retirement plan and additional benefits such as Life Insurance and Disability coverage.

Professional development support, including educational assistance for qualified teammates to enroll in AVMA‑accredited veterinary technician programs.

Discounted veterinary care for your own pets, access to an online discount platform, and 24/7 Teladoc doctor access.

Locations

• Richmond Valley Veterinary Practice
• North Westchester Veterinary Office
• East Riverside Veterinary Hospital

Equal Opportunity Employer

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.