Veterinary Receptionist

Eastbrainerdanimalhospital; Chattanooga (TN); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401(k) retirement plan

Life Insurance & Disability coverage

Employee Assistance Program (EAP)

Teladoc access

Discounted veterinary care for your 
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Job summary

Mission Pet Health is seeking a friendly Receptionist to be the first contact for clients and their pets. You’ll manage a multi-line phone system, greet visitors with compassion, maintain patient records, and handle appointment scheduling and basic financial transactions.

You’ll play a key role in pet wellness by educating clients about preventive care and hospital services while supporting a smooth, organized front-desk operation with a team‑oriented mindset.

Qualifications

• Experience with veterinary software preferred.
• Flexible schedule including some weekends and holidays.
• Excellent customer service and strong communication.

Responsibilities

• Manage multi-line phone system and greet clients.
• Maintain medical records and schedule appointments.
• Handle financial transactions and billing.

Skills

Customer service

Communication

Organizational skills

Teamwork

Flexibility

Tools

Veterinary software

Job description

Job Description

Mission Pet Health is seeking a Receptionist to manage phone system, greet clients, maintain records, handle appointments and financial transactions, and serve as the first point of contact for patients and owners.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You’ll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You’re Supported

Our comprehensive benefits package supports you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401(k) retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA‑accredited veterinary technician programs.

Benefits

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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