Veterinary Receptionist

Blue Lake Animal Hospital LLC; Michigan; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Paid time off

Uniform allowance

Vision insurance

Job summary

Blue Lake Animal Hospital LLC is seeking a friendly, customer-focused receptionist to greet clients and patients, answer phones, schedule appointments, and support the team with exceptional service in a fast-paced, caring veterinary practice.

You will use a multi-line phone system and our ezyVet software, maintain a positive attitude, work four 10-hour shifts (8:00am–6:00pm), Monday through Friday, with no nights or weekends, and contribute to a welcoming client experience.

Qualifications

• One or more years of veterinary receptionist experience.
• Excellent communication and empathy in client interactions.
• Ability to multitask and stay organized under pressure.

Responsibilities

• Greet clients and patients warmly and professionally.
• Answer phone calls promptly and respond to texts or emails.
• Schedule appointments and manage the clinic calendar.
• Assist clients with questions and provide clear information.
• Maintain a clean, welcoming reception area and assist team as needed.

Skills

Positive attitude

Customer service

Teamwork

Microsoft Office

ezyVet

Vet experience

Tools

ezyVet

Job description

Description

At Blue Lake Animal Hospital we have the privilege to provide excellence in veterinary care for people and the animals they love through innovative medicine and remarkable hospitality.

As a receptionist, you will be the first voice or smiling face to greet our clients. You will be the first interaction and the final touch for our clients and patients providing the best possible experience for our clients. We help our clients’ pets live healthier and happier lives through excellent medical practices. Through answering phone calls promptly, finding solutions or answers to client questions, scheduling appointments, providing high level client communication, and assisting clients you will help our team provide excellence in care.

What Winning Looks Like:

• Communicates in a positive manner with clients through phone conversation, texting, emails, and in-person communications
• Consistently provides prompt and caring service for all of our clients in the form of answering phone calls, responding to text messages or emails, assisting clients in clinic, etc.
• Works well with their team members to provide a seamless, positive, professional experience for each client and patient
• Shares ideas with management on how to continue to improve client/pet experiences and outcomes

Blue Lake Animal Hospital is a biblically-based, family-owned practice that services small animal pets of all kinds— dogs, cats, rabbits, pocket pets, and exotic patients. We are a fast paced practice that strives to provide exceptional care for both our clients and patients. We also work hard to care for the people serving on our team through providing a positive work environment, promoting work/life balance, and financial, developmental and health benefits. Come join the Blue Lake team!

Job Type:

Full-time

Pay:

Starting at $15.00 per hour based on experience

Expected hours:

40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Uniform allowance
• Vision insurance

Schedule:

• Four 10 hour shifts (8:00am to 6:00pm)
• Monday to Friday
• No nights
• No weekends
• Consistent schedule

Work Location:

In person

Requirements

Skills Needed to Succeed:

• A positive attitude and desire to help other people
• Experience working in a team environment and customer service
• Ability to navigate Microsoft Office, multi-line phone system, and learn our medical software program (ezyVet)
• One or more years of veterinary related experience is preferred, but not required