Veterinary Receptionist

Animal Medical Center; Fountain Valley (CA); Vor Ort; USD 28.000 - 41.000; Vollzeit

Benefits dieser Stelle

Health, Dental & Vision

401k

Paid Time Off

Teladoc access

Discounted veterinary care

Zusammenfassung

Animal Medical Center in Fountain Valley, CA, is seeking a friendly veterinary receptionist to join our busy small animal practice. You will greet clients, schedule appointments, dispense basic information, and maintain accurate pet records while supporting doctors and staff.

Ideal candidates have veterinary receptionist experience, excellent written and verbal communication, strong organizational skills, and the ability to multitask calmly in a fast-paced environment.

Qualifikationen

• Experience as a veterinary receptionist.
• Strong verbal and written communication.
• Excellent customer service and ability to manage stressful situations.
• Knowledge of veterinary terminology preferred.
• Ability to organize records and handle multiple tasks.

Aufgaben

• Receive and place calls to clients for scheduling.
• Prioritize multiple tasks in a calm, organized manner.
• Maintain client and pet records and referral documentation.
• Provide instructions, information and invoices to clients; dispense prescriptions per veterinarian’s instructions; schedule future appointments.
• Utilize hospital software to document medical records and communicate with clients and teammates.
• Manage hospital finances by handling client transactions and cash/credit procedures.
• Maintain a positive, empathetic attitude with clients and pets.

Kenntnisse

Veterinary receptionist experience

Strong communication

Organizational skills

Independent work

Critical thinking

Tools

Cornerstone

Jobbeschreibung

Job Description

Job Description

We are a busy small animal veterinary

Qualifications:

Veterinary reception experience.

Ability to work independently on assigned tasks as well as to accept direction on given assignments

Possession of organizational skills:

Critical thinking - Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations

Responsibilities:

Receive and place calls to clients for the purpose of scheduling

Prioritize multiple tasks in a calm, organized manner

Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc

Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian's instructions, and schedule all future appointments

Utilize hospital computer systems to document medical records and communicate with clients and teammates

Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures

Excellent customer service skills and an exceptional level of communication in a professional manner

Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures

Maintain a positive attitude in all interactions with clients, pets and other teammates

Demonstrate ability to show empathy toward clients and treat pets with compassion and respect

Utilizing standard office/business equipment

Knowledge of veterinary medical terminology and procedures, knowelege of Cornerstone preferred

clean and organize end of day shift

Great benefits.

Pay range of $ 20/hr- $30/hour based on experience

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k)

Paid Time Off (Vacation & Public Holidays) - for eligible positions

Teladoc- FREE doctor access 24/7

Discounted Veterinary Care

Company Description

We are a small animal veterinary hospital dedicated to high quality medicine and surgery and the well being of our owner's pets.

Company Description

We are a small animal veterinary hospital dedicated to high quality medicine and surgery and the well being of our owner's pets.