Veterinary Receptionist

Southern Veterinary Partners; Meridian (ID); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to providing compassionate veterinary care. This role as a Receptionist involves interacting with clients, managing schedules, and maintaining records in a collaborative environment. With a focus on community impact and professional growth, you'll be part of a team that values integrity and excellence. Enjoy competitive pay, flexible scheduling, and opportunities for educational assistance in veterinary programs. If you're passionate about animal care and customer service, this position offers a fulfilling career path in a supportive setting.

Benefits

Life Insurance

Short Term Disability

Paid Time Off

Educational Assistance

Discounted Veterinary Care

Employee Assistance Program

Qualifications

• Experience in a veterinary setting is preferred.
• Ability to manage multiple tasks in a calm manner.

Responsibilities

• Receive and place calls for scheduling appointments.
• Maintain proper documentation for client and pet records.
• Educate clients on pet health and hospital services.

Skills

Veterinary Terminology Knowledge

Customer Service Skills

Organizational Skills

Communication Skills

Stress Management

Critical Thinking

Education

High School Diploma

Veterinary Technician Program (Preferred)

Tools

Veterinary Software

Standard Office Equipment

Job description

Intermountain Pet Hospital of Chinden is located in Meridian, Idaho, and has been serving the community for over 50 years. We are a full-service animal hospital providing veterinary care to dogs, cats, exotics, and pocket pets, offering services such as routine medical, surgical, and dental care. Our purpose is to bring happiness and good health into the lives of pets and people. We provide compassionate, low-stress, high-quality veterinary care to our patients while treating our clients like family. We work together as a team exercising integrity, innovation, communication, and excellence.

Accreditations and Certifications

• AAHA accredited
• Fear Free certified
• Cat Friendly

Job Opportunity: Receptionist

If you are a passionate and caring team player, please apply today.

Responsibilities:

1. Receive and place calls to clients for scheduling.
2. Prioritize multiple tasks in a calm, organized manner.
3. Maintain proper documentation through client and pet records, including referral documentation and medical history.
4. Assist clients with instructions, information, invoices, dispense prescriptions, and schedule appointments.
5. Utilize hospital computer systems for documentation and communication.
6. Manage financial transactions following proper procedures.
7. Provide excellent customer service and professional communication.
8. Educate clients on pet health and hospital services to advocate for pets.
9. Maintain a positive attitude and show empathy towards clients and pets.
10. Utilize standard office equipment.
11. Possess knowledge of veterinary terminology and procedures.
12. Work a flexible schedule, including some weekends and holidays.
13. Experience with veterinary software is preferred.
14. Work independently and accept direction on tasks.
15. Demonstrate organizational skills and critical thinking.
16. Possess strong verbal and written communication skills, good judgment, and stress management.

Compensation and Benefits:

• Pay range of $12.35-$20.90/hour based on experience
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term Disability
• Paid Time Off (Vacation & Public Holidays) - for eligible positions
• Educational assistance for veterinary technician programs
• Discounted Veterinary Care
• Employee Assistance Program (EAP)
• Opportunity to make an impact in the community and grow professionally

About Our Organization

Southern Veterinary Partners has experienced remarkable growth, employing over 8,000 professionals nationwide, and has been recognized as one of the "Most Loved Workplaces" by Newsweek and among Inc. 5000’s Fastest Growing Companies. We promote a collaborative environment and support individual career growth.

Additional Requirements:

• Utilize standard office/business equipment.
• Knowledge of veterinary terminology and procedures.
• Flexible schedule including weekends and holidays.
• Ability to work independently and follow instructions.
• Strong organizational and critical thinking skills.
• Excellent communication skills and stress management.

About the Company

Interested in selling your veterinary practice? We are a veterinarian-owned and managed network of animal hospitals offering career opportunities. Call 205-453-4760 today!