Veterinary Receptionist

Southern Veterinary Partners; Meridian (ID, MS); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a compassionate team at a full-service animal hospital dedicated to providing high-quality veterinary care. This role as a Receptionist involves managing client communications, scheduling appointments, and maintaining accurate records while ensuring a positive experience for pet owners. With a commitment to innovation and excellence, you will play a vital role in advocating for pet health and supporting a low-stress environment for both pets and their owners. Take this opportunity to grow your career in a recognized workplace that values its employees and their contributions to the community.

Benefits

Health Care Plan (Medical, Dental, Vision)

Retirement Plan (401k)

Life Insurance (Basic, Voluntary, AD&D)

Short Term Disability

Paid Time Off (Vacation & Public Holidays)

Educational assistance

Teladoc - Free 24/7 doctor access

Discounted Veterinary Care

Employee Assistance Program (EAP)

Collaborative network of veterinary professionals

Qualifications

• Knowledge of veterinary medical terminology and procedures.
• Experience with veterinary software preferred.

Responsibilities

• Receive and place calls to clients for scheduling.
• Maintain proper documentation through client and pet records.
• Provide excellent customer service and professional communication.

Skills

Veterinary medical terminology

Organizational skills

Communication skills

Critical thinking

Stress management

Tools

Veterinary software

Job description

Intermountain Pet Hospital of Chinden is located in Meridian, Idaho, and has been serving the community for over 50 years. We are a full-service animal hospital providing veterinary care to dogs, cats, exotics, and pocket pets, offering services such as routine medical, surgical, and dental care. Our purpose is to bring happiness and good health into the lives of pets and people. We provide compassionate, low-stress, high-quality veterinary care to our patients while treating our clients like family. We work together as a team exercising integrity, innovation, communication, and excellence.

Accreditations and Certifications

• AAHA accredited
• Fear Free certified
• Cat Friendly!

If you are a passionate and caring team player, please apply today.

As a Receptionist, you will:

1. Receive and place calls to clients for scheduling.
2. Prioritize multiple tasks in a calm, organized manner.
3. Maintain proper documentation through client and pet records, including referral documentation and medical history.
4. Assist clients by providing instructions, information, invoices, dispensing prescriptions, and scheduling appointments.
5. Use hospital computer systems to document medical records and communicate with clients and teammates.
6. Manage the hospital's financial transactions accurately, following cash and credit procedures, and proper opening/closing protocols.
7. Provide excellent customer service and professional communication.
8. Educate clients on pet health, preventative care, and hospital services to advocate for pets.
9. Maintain a positive attitude and show empathy and compassion in all interactions.

Qualifications and Skills:

• Knowledge of veterinary medical terminology and procedures.
• Flexible schedule, including some weekends and holidays.
• Experience with veterinary software preferred.
• Ability to work independently and follow directions.
• Strong organizational skills and critical thinking.
• Excellent verbal and written communication skills, good judgment, and stress management ability.

Benefits:

• Pay range of $12.35-$20.90/hour depending on experience.
• Health Care Plan (Medical, Dental, Vision).
• Retirement Plan (401k).
• Life Insurance (Basic, Voluntary, AD&D).
• Short Term Disability.
• Paid Time Off (Vacation & Public Holidays) for eligible positions.
• Educational assistance for qualified teammates in AVMA-CVTEA accredited programs.
• Teladoc - Free 24/7 doctor access.
• Discounted Veterinary Care.
• Employee Assistance Program (EAP).
• Collaborative network of over 5,000 veterinary professionals.
• Opportunity to make an impact in your community and grow your career.

Our team's dedication has led to remarkable growth, with Southern Veterinary Partners employing over 8,000 employees nationwide. We are recognized as #19 on Newsweek’s “Most Loved Workplaces” list (2022) and have ranked among Inc. 5000’s “Fastest Growing Companies in America” (2018-2022) and Birmingham Business Journal's “FastTrack 30” (2017-2021).