Veterinary Receptionist

Southern Veterinary Partners; Richmond Hill (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated team at a full-service animal hospital in Richmond Hill, Georgia, where your passion for pets will shine. As a Receptionist, you'll be the friendly face that clients trust, managing appointments, educating pet owners, and ensuring smooth operations. This role offers a unique opportunity to make a positive impact in the community while working in a supportive environment. Enjoy competitive pay, comprehensive health care benefits, and the chance to grow professionally in a company recognized as one of the most loved workplaces. If you have a caring spirit and thrive in a fast-paced setting, we want to hear from you!

Benefits

Health Care Plan (Medical, Dental, Vision)

Retirement Plan (401k)

Life Insurance (Basic, Voluntary, AD&D)

Short Term Disability

Paid Time Off (Vacation & Holidays)

Educational Assistance for Veterinary Technician Programs

Teladoc - Free 24/7 Doctor Access

Discounted Veterinary Care

Employee Assistance Program (EAP)

Opportunity to Grow Professionally

Qualifications

• Experience with veterinary software preferred.
• Knowledge of veterinary medical terminology and procedures.

Responsibilities

• Receive and make calls to clients for scheduling appointments.
• Maintain accurate documentation of client and pet records.
• Provide excellent customer service and communicate professionally.

Skills

Veterinary Software

Customer Service

Communication Skills

Organizational Skills

Critical Thinking

Tools

Standard Office Equipment

Job description

Cedar Animal Hospital is proud to serve Richmond Hill, Georgia, and surrounding areas. We are a full-service animal hospital providing veterinary care to dogs and cats, including routine medical, dental, and surgical services. Our experienced veterinarians are dedicated and compassionate, with over 40 years of combined experience. We strive to deliver exceptional service and treat all animals with the care and attention they deserve as beloved family pets. If you are a passionate and caring team player, please apply today!

As a Receptionist, you will:

• Receive and make calls to clients for scheduling appointments.
• Prioritize multiple tasks calmly and efficiently.
• Maintain accurate documentation of client and pet records, including referral documentation and medical histories.
• Assist clients with instructions, information, invoices, dispense prescriptions as directed by veterinarians, and schedule future appointments.
• Use hospital computer systems to document medical records and communicate with clients and team members.
• Manage financial transactions, ensuring accurate balances, following cash handling procedures, and performing opening and closing procedures.
• Provide excellent customer service and communicate professionally.
• Educate clients on pet health, preventative care, and hospital services to advocate for pets.
• Maintain a positive attitude in all interactions with clients, pets, and colleagues.
• Show empathy and compassion toward clients and pets.

Qualifications and Skills:

• Experience with standard office equipment and veterinary software preferred.
• Knowledge of veterinary medical terminology and procedures.
• Flexible schedule, including some weekends and holidays.
• Ability to work independently and follow directions.
• Strong organizational skills and critical thinking abilities.
• Excellent verbal and written communication skills, good judgment, and stress management skills.

Compensation and Benefits:

• Pay of $13.00/hour
• Health Care Plan (Medical, Dental, Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary, AD&D)
• Short Term Disability
• Paid Time Off (Vacation & Holidays) for eligible positions
• Educational assistance for veterinary technician programs
• Teladoc - Free 24/7 doctor access
• Discounted Veterinary Care
• Employee Assistance Program (EAP)
• Opportunity to make an impact in your community and grow professionally

Our team’s dedication has led to remarkable growth, with Southern Veterinary Partners now employing over 8,000 employees nationwide. We are recognized as #19 on Newsweek’s “Most Loved Workplaces” list (2022) and ranked among Inc. 5000's