Veterinary Receptionist

Alliance Animal Health; Little Rock (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Veterinary Receptionist to join their compassionate team. This role involves providing exceptional customer service, managing appointment schedules, and supporting clients during their visits. The practice offers comprehensive care, ensuring a welcoming environment for both pets and their owners. With opportunities for growth through training and development, this position is perfect for someone eager to advance their skills in a supportive setting. If you are a team player with a passion for animal care, this is an exciting opportunity for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401k & 401K Matching

Paid Vacation

Paid Sick Time

Continuing Education Allowance

Tuition Assistance

Pet Discounts

Referral Bonus Program

Qualifications

• 1+ years of veterinary receptionist experience preferred.
• Strong communication and organizational skills required.

Responsibilities

• Greet clients and patients, triage concerns, and answer questions.
• Schedule appointments and process payments efficiently.

Skills

Veterinary Receptionist Experience

Compassionate Communication

Multi-Tasking

Computer Skills

Organization

Job description

1 day ago Be among the first 25 applicants

Company Description
Briarwood Animal Hospital is a well-established, progressive, fast-paced 3-doctor small animal practice located in Little Rock, Arkansas. We offer many services to provide the best comprehensive care to our patients, including Preventative Care, Surgery, Urgent Care, High-Speed Dentistry, Cold Laser Therapy, In-House Diagnostics, Digital full-body and dental radiology, Ultrasonography, Medical and/or Vacation Boarding, Grooming, and more.

To learn more about us, click here.

Job Description
Job duties include, but are not limited to:

• Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails, and direct to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients and process payments.
• Offer friendly emotional support in a compassionate and discreet manner during times of need to clients.
• Must be comfortable with various medical outcomes.
• Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste, and potentially contagious diseases.

Whether you’re looking to master your role or grow into the next career move, you’ll have opportunities through virtual and hands-on, interactive training and continuing development.

Qualifications
We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred.
• Compassionate, Calm, Team Player, Multi-Tasker, and Strong Communicator.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information
We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for all Employees
• Paid Bereavement and Parental Leave Programs
• Competitive Compensation
• Continuing Education Allowance (for licensed/registered/certified roles)
• Tuition Assistance Program
• Access to CVA/CVT/CVPM Partnership through Penn Foster
• Career Development Opportunities
• Referral Bonus Program for most positions
• Additional benefits like Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses, etc., may be available.

Additional details, including our full equal opportunity statement, physical job requirements, and more, are available at this link.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Customer Service

Industries

• Veterinary Services, Medical Practices, and Hospitals and Health Care