Veterinary Receptionist

American Veterinary Group (AVG); Lincolnton (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision Options)

401k Match

Generous paid time off (PTO)

Paid Parental Leave + Paid Maternity Leave

Work/Life Balance day off

Short-term and long-term disability options

Supplemental insurance options

Discounted Veterinary Care

Scrub allowance

Hands-on and E-training

Professional growth opportunities

Tuition assistance for prospective Veterinary Technician Students

Job summary

American Veterinary Group (AVG) in Lincolnton is seeking a Veterinary Receptionist to join our fast-paced multi-doctor animal hospital. In this role, you will provide outstanding patient care and client service while maintaining front-of-house duties such as answering calls and scheduling appointments. The ideal candidate will have customer service experience, be compassionate, and thrive in a collaborative team environment. Various benefits are offered including medical options, paid time off, and professional growth opportunities.

Qualifications

• Demonstrates professionalism, dependability, and communication skills.
• Be compassionate and willing to work flexible hours.
• Can work individually and as part of a team.

Responsibilities

• Provide outstanding patient care and client service.
• Answer phone calls and schedule appointments.
• Maintain hospital paperwork and review invoices.

Skills

Customer Service Experience

Ability to lift 40 lbs

Job description

Application Deadline

29 May 2026

Department

General Practice Hospitals

Location

Lincolnton Animal Hospital

Position Summary

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi‑doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front‑of‑house duties. These tasks vary by day but can include answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork, and reviewing invoices or discharge instructions. Clear communication and organizational skills are essential.

Ideal Candidate

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi‑task in a hands‑on environment
• Energetic people‑and‑pet person with excellent work ethic and social and organizational skills
• Be compassionate/caring
• Willing to work flexible hours including weekends
• Can work individually as well as on a team
• Self‑starter personality that can complete daily tasks without the need for constant direction

Skills, Knowledge, & Expertise

• Prior Customer Service Experience
• Must be able to lift 40 lbs.
• This position requires regular on‑site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in‑person attendance is necessary to support patient care, respond to time‑sensitive needs, collaborate with clinical teams, and maintain the safety and well‑being of patients, clients, and staff.

We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k Match
• Generous paid time off (PTO)
• Paid Parental Leave + Paid Maternity Leave
• One (1) Work/Life Balance day off
• Short‑term and long‑term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Scrub allowance
• Hands‑on and E‑training
• Professional growth opportunities
• Tuition assistance for prospective Veterinary Technician Students