Veterinary Receptionist

Alliance Animal Health; Lee's Summit (MO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time for ALL Em

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement Program for AVMA

Referral Bonus Program

Personal Pet Discounts

Bonuses

Job summary

Green Summit Animal Clinic in Lee's Summit, MO is seeking a friendly receptionist to join our team. You will greet clients and pets, manage calls and emails, schedule appointments, and help with payment processing while supporting the smooth flow of daily operations.

We value compassionate care, strong communication, and organizational skills. Join a team dedicated to high-quality veterinary care and client education in a supportive work environment.

Qualifications

• Prior receptionist experience; veterinary experience preferred but not required.
• Strong customer service mindset and professional demeanor.
• Clear communication and active listening with clients and team.

Responsibilities

• Create a welcoming, friendly experience for clients and patients.
• Manage incoming calls and emails, connecting clients with the right team member.
• Schedule appointments to support patient needs and hospital workflow.
• Coordinate client check-in/check-out and payment processing accurately.
• Communicate with veterinary team to ensure smooth patient visits.
• Offer compassionate support during emotional or challenging situations.
• Maintain an organized reception area and help daily operations stay on track.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Multitasking

Tools

Scheduling software

Job description

Join the Green Summit Animal Clinic Team - Where Compassion Meets Excellence

For over 20 years, Green Summit Animal Clinic has proudly served the pets and families of Lee's Summit and the surrounding communities. We're passionate about delivering exceptional veterinary care and building lasting relationships with our clients. Our mission is simple: to provide comprehensive, high-quality healthcare that enhances the lives of our patients and supports the families who love them.

We believe that great veterinary care goes hand-in-hand with client education. Many pet owners may feel unsure or overwhelmed when it comes to their pet's health—and we're here to change that. Our entire team is committed to making veterinary visits as clear, comfortable, and convenient as possible.

At Green Summit, we hold ourselves to the highest standards of ethics and care. Our veterinarians and support staff treat every pet as if they were their own. Through ongoing education and investment in cutting-edge technology, we stay ahead of the curve and bring the best possible care to every patient, every time.

Make a meaningful impact-join Green Summit Animal Clinic today.

• Create a welcoming, friendly experience for clients and patients.
• Manage incoming calls and emails, responding to questions or connecting clients with the right team member.
• Schedule appointments thoughtfully to support patient needs and hospital workflow.
• Coordinate client check-in, check-out, and payment processing accurately.
• Communicate with veterinary team members to help ensure information is shared and patient visits run smoothly.
• Offer compassionate, discreet support during emotional or challenging situations.
• Maintain an organized, professional reception area and help keep daily operations on track.

Qualifications

What We're Looking For

• Previous receptionist experience; at least one year of veterinary experience is preferred, but we encourage candidates with strong customer service skills to apply.
• A calm, compassionate approach when working with clients, pets, and teammates.
• Strong communication and interpersonal skills, with the ability to listen carefully and respond professionally.
• Excellent organization, attention to detail, and the ability to multitask in a busy veterinary setting.
• Computer proficiency and the ability to learn scheduling, payment, and veterinary practice management systems.
• A self-starter mindset and a genuine interest in learning and growing professionally.
• Flexibility and professionalism when handling changing priorities and sensitive situations.

Grow Your Skills With Us

Whether you're building your veterinary reception skills or looking for your next career opportunity, we want to help you grow. You'll have access to a variety of virtual learning opportunities, hands-on training, interactive development, and ongoing education to build your knowledge and confidence.

If you enjoy helping people, care about animal health, and want to be part of a team that makes a difference every day, we'd love to hear from you!

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.