Veterinary Receptionist

Lake Geneva Animal Hospital; Lake Geneva (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Best-in-class medical insurance

Job summary

Lake Geneva Animal Hospital in Lake Geneva, Wisconsin seeks a Veterinary Receptionist to greet clients, answer questions, schedule appointments, and handle payments. The role also includes updating patient charts, managing mail, and assisting with retail pet supplies.

The position requires the ability to lift up to 50 pounds and stand for periods, with a focus on accurate data entry and teamwork. All full-time team members are offered comprehensive benefits, including medical, vision, and dental

Qualifications

• High School Diploma or relevant education and work experience.
• Customer Service abilities.
• Strong organizational skills.
• Proficiency with basic computer tasks and software.

Responsibilities

• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments.
• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff.
• Handle incoming and outgoing mail and email.
• Update and file patient charts.
• Enter data into computerize billing program.
• Retrieve prescriptions.
• Assist with pet supply purchases such as food, supplements, and grooming items.
• Maintain the cleanliness of waiting room.

Skills

Customer Service

Organizational Skills

Tech Savvy

Team oriented

High School Diploma

Education

High School Diploma or equivalent

Job description

Veterinary Receptionist
Lake Geneva Animal Hospital | Lake Geneva, Wisconsin

We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well. All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.

Job Responsibilities:

• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments


• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff


• Handle incoming and outgoing mail and email


• Update and file patient charts


• Enter data into computerize billing program


• Retrieve prescriptions


• Assist with pet supply purchases such as food, supplements, and grooming items


• Maintain the cleanlinessof waiting room


• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods


• Retail sales

Skills / Qualifications:

• High School Diploma or relevant education and work experience


• Customer Service


• Organizational Skills
  
• Tech Savvy


• Team oriented

All Full Time Team Members are eligible for benefits, including:

• Best-in-class medical, vision, and dental insurance