Veterinary Receptionist - Part Time Position

Blue Lake Animal Hospital LLC; Michigan; On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

401(k)

Employee discount

Paid holidays

Paid time off

Uniform allowance

Job summary

Blue Lake Animal Hospital LLC is seeking a friendly receptionist to greet clients and patients in person, answer calls and texts, and help schedule appointments. You will be the first point of contact, delivering a warm, professional experience and supporting the team to create excellent care for pets and their families.

The role emphasizes teamwork, patient communication, and a positive attitude, with a schedule that avoids nights and weekends and starts at $15 per hour based on experience.

Qualifications

• One or more years of veterinary related experience is preferred, but not required.
• Experience working in a team environment and providing customer service.
• Ability to navigate MS Office, multi-line phone system, and learn our medical software.

Responsibilities

• Greet clients as the first voice or face they see, ensuring a positive first impression.
• Answer phone calls, texts, and emails promptly and professionally.
• Schedule appointments and manage the clinic calendar with care.
• Communicate clearly with clients to provide the best possible experience.
• Assist clients and team to maintain smooth clinic operations.

Skills

Positive attitude

Team experience

Customer service

MS Office

Phone system

ezyVet

Vet experience

Tools

MS Office

ezyVet

Job description

Description

At Blue Lake Animal Hospital we have the privilege to provide excellence in veterinary care for people and the animals they love through innovative medicine and remarkable hospitality.

As a receptionist, you will be the first voice or smiling face to greet our clients. You will be the first interaction and the final touch for our clients and patients providing the best possible experience for our clients. We help our clients’ pets live healthier and happier lives through excellent medical practices. Through answering phone calls promptly, finding solutions or answers to client questions, scheduling appointments, providing high level client communication, and assisting clients you will help our team provide excellence in care.

What Winning Looks Like

• Communicates in a positive manner with clients through phone conversation, texting, emails, and in-person communications
• Consistently provides prompt and caring service for all of our clients in the form of answering phone calls, responding to text messages or emails, assisting clients in clinic, etc.
• Works well with their team members to provide a seamless, positive, professional experience for each client and patient
• Shares ideas with management on how to continue to improve client/pet experiences and outcomes

Blue Lake Animal Hospital is a biblically-based, family-owned practice that services small animal pets of all kinds— dogs, cats, rabbits, pocket pets, and exotic patients. We are a fast paced practice that strives to provide exceptional care for both our clients and patients. We also work hard to care for the people serving on our team through providing a positive work environment, promoting work/life balance, and financial, developmental and health benefits. Come join the Blue Lake team!

Job Type

Part-time

Pay

Starting at $15.00 per hour based on experience

Expected hours

30 per week

Benefits

• 401(k)
• Employee discount
• Paid holidays
• Paid time off
• Uniform allowance

Schedule

• Three 10 hour shifts (8:00am to 6:00pm)
• Monday though Friday
• No nights
• No weekends
• Flexible schedule

Work Location

In person

Requirements

Skills Needed to Succeed

• A positive attitude and desire to help other people
• Experience working in a team environment and customer service
• Ability to navigate Microsoft Office, multi-line phone system, and learn our medical software program (ezyVet)
• One or more years of veterinary related experience is preferred, but not required