Veterinary Receptionist

CareVet; Rhinelander (WI); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Competitive base pay plus revenue share bonus

Best-in-class medical, vision, and dental insurance

Short-term and long-term disability

401k with match

Paid time off

Free continuing education

Mental health support

Mental health support

Job summary

A veterinary service provider in Rhinelander seeks a Veterinary Receptionist to manage patient check-ins, customer service, and administrative tasks. Candidates should have excellent communication skills, a high school diploma, and be tech-savvy. The role requires the ability to lift 50 pounds and stand for long periods. Full-time employees enjoy benefits like competitive pay, medical insurance, and a revenue-sharing bonus program.

Qualifications

• High School Diploma or relevant education and work experience.
• Excellent customer service skills.
• Strong organizational skills and tech savvy.

Responsibilities

• Checking patients in, discharging patients, invoicing.
• Providing customer service and handling payments.
• Answering phone calls and scheduling appointments.
• Maintaining cleanliness of the waiting room.
• Lifting 50 pounds and standing for long periods.
• Enter data into computerized billing program
• Retrieve prescriptions and assist with pet supply purchases
• Maintain waiting room cleanliness and assist with retail sales

Skills

Customer Service

Organizational Skills

Tech Savvy

Communication skills

Team oriented

Education

High School Diploma or relevant education and work experience

Job description

Veterinary Receptionist - Northern Paws Animal Hospital | Rhinelander, WI 54501

All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Member's career journey.

We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well.

Job Responsibilities

• Checking patients in, discharging patients, invoicing
• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerize billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanliness of waiting room
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
• Retail sales

Skills / Qualifications

• High School Diploma or relevant education and work experience
• Customer Service
• Organizational Skills
• Tech Savvy
• Team oriented
• Communication skills

All Full Time Team Members are eligible for benefits, including:

• Competitive base pay plus revenue share bonus program!
• Best-in-class medical, vision, and dental insurance
• Short-term and long-term disability
• Life insurance
• 401k with match
• Paid time off
• Free continuing education
• Mental health support
• And more!