Veterinary Receptionist

CareVet; Lake Geneva (WI); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Revenue sharing program

Medical, vision, and dental insurance

Short-term and long-term disability

Life insurance

401k with match

Paid time off

Free continuing education

Mental health support

And more!

Job summary

Lake Geneva Animal Hospital in Lake Geneva, Wisconsin is seeking a Veterinary Receptionist to join our team. This role focuses on delivering friendly customer service, managing appointments, and supporting doctors and staff.

We offer a living wage with best-in-class benefits, mental health support, and opportunities for growth. All full-time team members participate in a revenue sharing program and receive extensive training to advance within the practice.

Qualifications

• Customer service experience preferred.
• Strong organizational and communication skills essential.
• Tech-savvy with ability to handle data entry.
• Team oriented with good interpersonal skills.
• Physical ability to lift 50 pounds and stand for long periods.

Responsibilities

• Checking patients in, discharging patients, invoicing.
• Greeting customers and handling payments.
• Answering phone calls and scheduling appointments.
• Handle incoming/outgoing mail and email.
• Update and file patient charts.
• Enter data into computerized billing program.
• Retrieve prescriptions.
• Assist with pet supply purchases.
• Maintain cleanliness of waiting room.
• Lift 50 pounds and stand for long periods.
• Retail sales.

Skills

Customer Service

Organizational Skills

Tech Savvy

Team oriented

Communication skills

Education

High School Diploma or relevant education and work experience

Job description

Veterinary Receptionist

Lake Geneva Animal Hospital | Lake Geneva, Wisconsin

All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.

• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerize billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanliness of waiting room
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
• Retail sales

Veterinary Receptionist

Lake Geneva Animal Hospital | Lake Geneva, Wisconsin

We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well. All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.

Job Responsibilities

• Checking patients in, discharging patients, invoicing
• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerize billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanliness of waiting room
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
• Retail sales

Skills / Qualifications

• High School Diploma or relevant education and work experience
• Customer Service
• Organizational Skills
• Tech Savvy
• Team oriented
• Communication skills

All Full Time Team Members are eligible for benefits, including

• Competitive base pay plus revenue share bonus program!
• Best-in-class medical, vision, and dental insurance
• Short-term and long-term disability
• Life insurance
• 401k with match
• Paid time off
• Free continuing education
• Mental health support
• And more!