Veterinary Receptionist

Abqpetcarehospital; Huntsville (AL); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Medical, dental, vision insurance

Sick and paid time off (PTO)

Uniform allowance

Pet care discounts

Job summary

Abqpetcarehospital in Huntsville, AL is seeking a dedicated Customer Service Representative to enhance client service and patient care. Join a culture where teamwork, growth, and compassion are crucial. Enjoy a vibrant work environment alongside a devoted team.

You will maintain a clean environment while effectively managing client interactions and payments. Compensation starts at $16/hour, plus benefits including medical and pet care discounts. Looking for team players committed to a positive culture!

Qualifications

• Minimum 2 years of experience in a customer service setting.
• Comfortable with handling payments and multi-line phone systems.
• Strong willingness to maintain a clean, presentable environment.

Responsibilities

• Provide outstanding client service and patient care.
• Communicate effectively with clients and team members.
• Handle payments and client reporting through various means.

Skills

Effective communication

Customer service experience

Payment handling

Team-first attitude

Familiarity with Avimark

Job description

Customer Service Representative – Valley Animal Hospital | Huntsville, AL

7535 Bailey Cove Rd SE, Huntsville, AL 35802
Serving Huntsville with the Finest in Veterinary Care Since 1992

Are you a skilled Customer Service Representative dedicated to outstanding client service and excellent patient care? Looking to grow in a hospital where culture, collaboration, and compassion are the cornerstones of everything we do?

Join Valley Animal Hospital & Pet Resort in Huntsville, AL, where you’ll find more than just a job—you’ll find a team that feels like family.

About Our Hospital

We’ve been caring for Huntsville’s pets for over 30 years with excellence, empathy, and innovation. Our hospital is AAHA accredited, Fear Free certified, and a Cat Friendly Practice through AAFP. We operate out of two beautiful buildings: a full-service hospital and a brand-new cutting‑edge wellness center.

We also run a vibrant Dog Day Camp—complete with camper birthday parties and pool parties that bring energy and fun to the entire team.

Why You'll Love Working Here

• Growth-Focused: We foster a growth environment where your skills are appreciated and your career development is supported.
• You’re a True Teammate: We value people who pitch in, lift others up, and want to be part of a collaborative care team.
• Culture Comes First: Our leadership is deeply committed to building a positive, team‑first culture where everyone communicates openly and supports one another.
• Fun Meets Function: Staff meetings every other month build clarity and connection. And yes—we know how to have fun while doing serious work.

What We’re Looking For

We’re seeking a Customer Service Representative with:

• Minimum 2 years of experience in a customer service setting
• Understands that clear, effective communication with clients and team members is a priority
• Comfortable with handling payments, a multi‑line phone system, email and other means of client reporting
  • Familiarity with Avimark is a plus
• Strong willingness to maintain a clean, presentable environment
• A team‑first attitude and commitment to a positive work culture

Schedule & Benefits

• Compensation: Starting at $16/hour, based on experience
• Schedule: 10‑hour shifts (rotating Saturdays)
• Benefits:
  • Medical, dental, vision insurance
  • Sick and Paid time off (PTO)
  • Uniform allowance
  • Pet care discounts

If you want to take your customer service career to the next level in a hospital that believes in teamwork, growth, and good vibes, we want to meet you.

Contact Information: Ashley Calixto, Hospital Manager; 256-881-8899

For more information about our hospital, please visit https://www.thevalleyvets.net.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.