Veterinary Receptionist

NVA General Practice; Huntsville (AL); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Medical, dental, vision insurance

Sick and Paid time off (PTO)

Uniform allowance

Pet care discounts

Job summary

NVA General Practice in Huntsville, AL is searching for a Customer Service Representative dedicated to exceptional client service and teamwork. The successful candidate will work in a vibrant hospital committed to patient care and a positive culture.

Responsibilities include managing payments, handling client inquiries, and contributing to a supportive environment. Competitive benefits include medical insurance, PTO, and pet care discounts. If you're eager to grow in a collaborative setting, we want to meet you!

Qualifications

• Minimum 2 years of experience in a customer service setting.
• Understands that clear, effective communication with clients is a priority.
• Strong willingness to maintain a clean, presentable environment.

Responsibilities

• Handle payments and various client reporting methods.
• Assist in maintaining a positive work culture.
• Support team members as a true teammate.

Skills

Customer service experience

Effective communication

Team-first attitude

Experience with multi-line phone system

Tools

Avimark

Job description

Customer Service Representative – Valley Animal Hospital | Huntsville, AL

7535 Bailey Cove Rd SE, Huntsville, AL 35802

Serving Huntsville with the Finest in Veterinary Care Since 1992

Are you a skilled Customer Service Representative dedicated to outstanding client service and excellent patient care? Looking to grow in a hospital where culture, collaboration, and compassion are the cornerstones of everything we do?

About Our Hospital

We’ve been caring for Huntsville’s pets for over 30 years with excellence, empathy, and innovation. Our hospital is AAHA accredited, Fear Free certified, and a Cat Friendly Practice through AAFP. We operate out of two beautiful buildings: a full-service hospital and a brand-new cutting-edge wellness center.

We also run a vibrant Dog Day Camp—complete with camper birthday parties and pool parties that bring energy and fun to the entire team.

Why You'll Love Working Here

• Growth-Focused: We foster a growth environment where your skills are appreciated and your career development is supported.
• True Teammate: We value people who pitch in, lift others up, and want to be part of a collaborative care team.
• Culture Comes First: Our leadership is deeply committed to building a positive, team-first culture where everyone communicates openly and supports one another.
• Fun Meets Function: Staff meetings every other month build clarity and connection. And yes—we know how to have fun while doing serious work.

What We’re Looking For

• Minimum 2 years of experience in a customer service setting
• Understands that clear, effective communication with clients and team members is a priority
• Comfortable with handling payments, a multi-line phone system, email and other means of client reporting
• Familiarity with Avimark is a plus
• Strong willingness to maintain a clean, presentable environment
• A team‑first attitude and commitment to a positive work culture

Schedule & Benefits

• Compensation: Starting at $16/hour, based on experience
• Schedule: 10-hour shifts (rotating Saturdays)
• Benefits:
  • Medical, dental, vision insurance
  • Sick and Paid time off (PTO)
  • Uniform allowance
  • Pet care discounts

If you're looking to take your veterinary assistant career to the next level in a hospital that believes in teamwork, growth, and good vibes, we want to meet you.

Contact Information: Ashley Calixto, Hospital Manager; 256-881-8899

For more information about our hospital, visit https://www.thevalleyvets.net.